Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, including issues with freshness and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and lack of food safety practices.
Management Issues
Customers expressed concerns about management and staffing, citing disorganization and lack of supervision.
Positive Experiences
Some reviews mentioned friendly staff and good service, particularly from specific employees, indicating that there are occasional positive interactions.
FT
Fonteasiap Taylor
Nov 16, 2025
5.0
This is actually one of the best restaurants on cherry lane. Food has been fresh everytime I go. The breakfast is always fresh as well. The team is very polite and they do what you ask. I actually like this Wendy’s location. The Popeyes next to it is HORRIBLE so I thought they would be too but nope they are pretty good.
KV
KIMBERLY VALLEJO
Nov 14, 2025
1.0
Place is horrible and slow. They don’t give out the right orders and have an attitude when u say something. Literally waited 25 min for 2 burgers with no one in drive thru and only 2 people in lobby and still gave us the wrong order
SD
sarah donecker
Nov 13, 2025
3.0
I could usually speak somewhat highly of this place but the other night I went and was very disappointed. Employee's acted like they didn't want to acknowledge that my husband and I were even there left us standing around outside when the lobby was locked down at 10. Told us they would take our order if walked threw the drive. Then just acted like we weren't there. We ended up having to place a moble order to even get our order placed and then that took forever. Food was just thrown in the bag. Sauce packets just smashed. Was very disappointed
GP
George Pitts
Nov 9, 2025
1.0
Had me waiting 20 minutes for food I never received.
BB
Brian Berryhill
Nov 7, 2025
1.0
Cherry Lane Wendy's, we've had a good relationship, but I think we need to end it tonight. Having to wait over 35 minutes for food for a drive-thru order (and 5 other cars waiting with us), and then getting both orders wrong (chicken sandwich instead of big bacon, jr cheese instead of jr ham), I just think we need to end it. I thought taking a break would be better, but at 10pm on a Friday night when I thought I could count on you for chili, and you were out of chili, I just can't live like this anymore. Good luck on your future success. I'll come back when the reviews are over 4.0 stars. But, the employees really are trying and working hard - I wish the best for them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Worth, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Worth, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 708-2305.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1751 S. Cherry Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Worth, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1751 S. Cherry Lane in Fort Worth, TX?
The drive-thru is open Monday to Saturday from 6:00 AM to 2:30 AM, and on Sunday from 7:30 AM to 2:30 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order for delivery or takeout via their app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on S. Cherry Lane?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Wendy's Contact page, call (817) 708-2305 directly, or call 888-624-8140 for customer care.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition info are available on their website, mobile app, and in the restaurant. Online, select your location to see menu items and nutrition details.
Are there nearby restaurants to Wendy's at 1751 S. Cherry Lane where I can eat?
Yes, nearby restaurants include Popeyes® Louisiana Kitchen, CiCi's Pizza, IHOP, and Pardon My Cheesesteak for additional dining options.
What nearby transportation or gas services could help me get to or from Wendy's?
Nearby you can find gas stations like Valero, Chevron, and Shell, as well as transportation services like Professional Transportation INC to assist with travel needs.
Are there any convenient stores or amenities close to Wendy's for quick errands?
Cherry Lane Food Mart is a nearby convenience store and gas station, perfect for quick stops before or after your visit.
Is there parking or shoe/outdoor stores near Wendy's if I want to shop while visiting?
Academy Sports + Outdoors and Saucony shoe store are nearby for sporting goods and footwear shopping while you visit Wendy's.