Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,241 reviews
5 stars
416
4 stars
234
3 stars
168
2 stars
109
1 star
314
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, including raw meat and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with reports of sticky floors and dirty tables.
Customer Experience
Some positive experiences were mentioned, particularly regarding individual staff members who provided good service, but these were overshadowed by the overall negative feedback.
- AMAquanisha Moore6 days ago1.0My order receipt time is 3:59pm. When I went inside I had to use the restroom, I noticed I didn’t see anyone behind counter at first. When I came out I went straight to the counter, did not see any employees. I stood there for a minute before I said, “Hello” loud enough for someone to hear me. A guy came from the side room to the right of me. He did apologize. He took my order. And checked me out. After I paid he went straight to the station of fried. He did not use gloves and I’m not sure what he was doing before he came out, but I truly believe food was handled with unclean hands. I got my order fast, however I asked for no tomatoes, and both Jr bacon burgers had a tomato on them.
- MMMariaDec 24, 20251.0Drive through worker (bigger girl) doesn’t acknowledge you ever. Never smiles. She never says your total just has her hand out for payment. Never says “your welcome” after you’re nice enough to say thank you. Management should have these kind of workers cooking or cleaning, instead of front line giving your restaurant a bad rep and service experience.
- ATAmber TimmerDec 22, 20251.0Literally the worst service and the worst burger I’ve ever had. I ordered a triple burger that took at least 15 minutes to get out. Keep in mind I went through the drive-through but ended up having to go in to pick up my food. When I walked back out to my car, I opened it and found that they gave me a double instead of a triple which is what I paid for. I keep asking for a refund and I just went to go fix it instead. They added a burger pattie But then as I’m eating it, I realize it’s literally just meat, cheese and condiments. They didn’t put any onions or any tomatoes on it. Do not go to this location over an alliance in Fort Worth. If you do, you’ll regret it.
- NWNatalie WoodDec 12, 20254.0Ran through the drive through and the guy working the window barely said “thank you” as he handed us the bag & drink. I completely forgot that my husband ordered a frosty and started driving off. Out of the corner of my eye I saw someone running out the main door holding up a cup- so shout out to the girl named Key for going above and beyond to make sure we got our whole order. You don’t see that kind of customer service much anymore
- AAAshleyDec 9, 20251.0The food was cold I specifically ask for the food to be HOT and fresh which the burger was not and the fries were frozen very disappointing especially when you pay for a meal and you're hungry
Frequently Asked Questions About Wendy's
Is Presidio Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on N Tarrant Pkwy?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday, and Sunday. On Friday and Saturday, it stays open until 1:00 AM.
Does this Wendy's location offer breakfast meals?
Yes, this Wendy's in Fort Worth, TX serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food using a mobile app?
You can order via the Wendy's app available on the Apple App Store or through their mobile app link.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and place orders via Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on N Tarrant Pkwy?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct contact with this location, call (682) 224-0430. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
What other restaurants can I visit near Wendy's on N Tarrant Pkwy?
Nearby dining options include Raising Cane's for chicken, Pollo Tropical for Latin American cuisine, Paris Baguette coffee shop, El Pollo Loco Mexican fast food, Kura Revolving Sushi Bar, Velvet Taco, La Madeleine French Bakery & Café, Urban Egg Fort Worth Alliance, Mister O1 Extraordinary Pizza, Portillo's Fort Worth, and Potbelly Sandwich Shop.
Are there any convenient stores or gas stations near Wendy's?
Yes, Costco Gasoline is a nearby gas station near the Wendy's location for fueling your vehicle before or after your visit.
What retail stores are located near this Wendy's?
Nearby retail stores include Sleep Number mattress and furniture stores as well as Lovesac furniture and home goods stores, great for shopping before or after grabbing a meal at Wendy's.