Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
Several reviews mentioned cold or poorly prepared food, including complaints about undercooked items and unsatisfactory meal quality.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of effective oversight of staff.
Cleanliness
Some customers noted unsanitary conditions, including dirty drink fountains and overall cleanliness concerns.
AG
Aniyah Goodman
Nov 15, 2025
1.0
0/10 !!! PLEASE DO NOT COME HERE THIS MY 3rd TIME AND THEY DONT EVER DO RIGHT MESSED UP ON THE LADY ORDER IN FRONT OF ME AND I ORDERED A BURGER ONLY ONION BACON AND MAYO THEY STILL PUT KETCHUP AND MUSTARD BURGER WAS COLD AND FRIES WAS HARD AND THEY ALWAYS HAVE YOU WAITING 30 MINUTES
JC
Jolanta Catalina
Nov 5, 2025
1.0
This is the worst possible Wendy's I've ever patroned in my life the workers are the lowest class of people I've ever endured. I never throw food away at all, at any cost and my last visit here was so disappointing to say the least. I placed my order at the drive thru and specifically asked for no mustard or onions on my burger when I get my food I have learned to immediately check it before leaving and this time it paid off I see mustard on my burger and immediately turn into a parking spot and go inside absolutely under a minutes time. Tell them about my burger the young lady immediately takes the burger from me and throws it into a bin that is placed right underneath the counter at first sight it seems like a trash bin but after second thought it looked more like a collection bin for wrong orders to probably be split amongst themselves at the end of the night. Because for some reason the burger i initially got was a much bigger burger so when I was handed my replacement burger it was so small I was confused like well did you take more than just the mustard off so I asked was my burger upsized as well as I had asked for my meal to be, but was told no the cook didn't have any small meat patties so he gave you the big ones instead. Is that so.. in under 30 seconds the cook had smaller meat patties for my corrected burger, how convenient he gave me bigger meat patties on a burger he made the exact opposite of what I asked for and made a joke about it that they all laughed at when he said whatever he said, which I couldn't hear because he of course didn't say it so I could hear. I just don't believe amidst this government shut down where they have decided to stop snap benefits these type of people would be throwing food away. The young girl that was supposed to be taking orders at the drive thru was walking around with just socks on, in the back around the cooking area and the cook had some type of skin rash or eczema all over his neck and arms and it looked like he covered it in flower because it was white with ash and just looked terrible, needless to say I threw my food out for a dog that looked like she was nursing puppies judging by the enlarged breast, I saw walking after i left (the food only no wrappers) If not for unsanitary conditions the people that work at this Wendy's (Renaissance Square on the east side of Fort Worth) are the absolute worst I have ever seen. I wanted to give zero stars. To have to spend my hard earned money on this type of service I definitely recommend just cooking at home which I normally do but some days when there are too many stops and
errands to run stopping for a quick bite should not be this horrendous. From now on I will steer clear from this place.
DD
dystopia
Oct 20, 2025
1.0
everytime i come here i prepare for disappointment because I'll want a frosty or something small and this place is by my job so i come every couple of days and the "system" is always down. i don't mind waiting but sometimes there isn't an estimated time. how is the system down multiple times a week?
SH
Stella Victoria Hayes
Oct 18, 2025
5.0
It is the kind of place where you finish your meal already planning your next visit.
AG
Adda Garza
Oct 14, 2025
5.0
Shoutout to Bri’ always going above and beyond for the customers . 🤗
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Worth, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Worth, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 210-4889.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Berry St Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Worth, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Berry St in Fort Worth?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Fort Worth, TX location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order for pickup or delivery at this Wendy's?
Yes, you can order for pickup or delivery using the Wendy's app or online at order.wendys.com.
What payment methods are accepted at Wendy's on 2800 E Berry St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Berry St location for feedback or questions?
You can call them directly at (817) 210-4889, use the Customer Care Live Chat on their Contact page, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Is delivery available for Wendy's in Fort Worth?
Delivery availability depends on your location. Check the Wendy's app or website and enter your delivery address for details.
Are there other fast food restaurants near Wendy's on Berry St?
Yes, nearby fast food options include Golden Chick, Subway, Jack in the Box, Wingstop, Pizza Hut, El Pollo Loco, and Panda Express.
Are there any financial services near Wendy's Berry St location?
Yes, nearby are Bank of America ATM, Bank of America Financial Center, First Convenience Bank, and Prosperity Bank.
What retail and service stores can customers visit near Wendy's at 2800 E Berry St?
Nearby stores include AT&T Store, T-Mobile, Cricket Wireless, Metro by T-Mobile, GameStop, and Marshalls.
What is the dress code for customers dining at Wendy's on Berry St?
The restaurant has a casual dress code, making it comfortable for all customers.