Wendy's

3.4
801 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2800 E Berry St, Fort Worth, TX
76105, United States

Hours

Reviews

3.4
801 reviews
5 stars
302
4 stars
151
3 stars
111
2 stars
40
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.

Food Quality

Several reviews mentioned cold or poorly prepared food, including complaints about undercooked items and unsatisfactory meal quality.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of effective oversight of staff.

Cleanliness

Some customers noted unsanitary conditions, including dirty drink fountains and overall cleanliness concerns.
  • AG
    Aniyah Goodman
    Nov 15, 2025
    1.0
    0/10 !!! PLEASE DO NOT COME HERE THIS MY 3rd TIME AND THEY DONT EVER DO RIGHT MESSED UP ON THE LADY ORDER IN FRONT OF ME AND I ORDERED A BURGER ONLY ONION BACON AND MAYO THEY STILL PUT KETCHUP AND MUSTARD BURGER WAS COLD AND FRIES WAS HARD AND THEY ALWAYS HAVE YOU WAITING 30 MINUTES
  • JC
    Jolanta Catalina
    Nov 5, 2025
    1.0
    This is the worst possible Wendy's I've ever patroned in my life the workers are the lowest class of people I've ever endured. I never throw food away at all, at any cost and my last visit here was so disappointing to say the least. I placed my order at the drive thru and specifically asked for no mustard or onions on my burger when I get my food I have learned to immediately check it before leaving and this time it paid off I see mustard on my burger and immediately turn into a parking spot and go inside absolutely under a minutes time. Tell them about my burger the young lady immediately takes the burger from me and throws it into a bin that is placed right underneath the counter at first sight it seems like a trash bin but after second thought it looked more like a collection bin for wrong orders to probably be split amongst themselves at the end of the night. Because for some reason the burger i initially got was a much bigger burger so when I was handed my replacement burger it was so small I was confused like well did you take more than just the mustard off so I asked was my burger upsized as well as I had asked for my meal to be, but was told no the cook didn't have any small meat patties so he gave you the big ones instead. Is that so.. in under 30 seconds the cook had smaller meat patties for my corrected burger, how convenient he gave me bigger meat patties on a burger he made the exact opposite of what I asked for and made a joke about it that they all laughed at when he said whatever he said, which I couldn't hear because he of course didn't say it so I could hear. I just don't believe amidst this government shut down where they have decided to stop snap benefits these type of people would be throwing food away. The young girl that was supposed to be taking orders at the drive thru was walking around with just socks on, in the back around the cooking area and the cook had some type of skin rash or eczema all over his neck and arms and it looked like he covered it in flower because it was white with ash and just looked terrible, needless to say I threw my food out for a dog that looked like she was nursing puppies judging by the enlarged breast, I saw walking after i left (the food only no wrappers) If not for unsanitary conditions the people that work at this Wendy's (Renaissance Square on the east side of Fort Worth) are the absolute worst I have ever seen. I wanted to give zero stars. To have to spend my hard earned money on this type of service I definitely recommend just cooking at home which I normally do but some days when there are too many stops and errands to run stopping for a quick bite should not be this horrendous. From now on I will steer clear from this place.
  • DD
    dystopia
    Oct 20, 2025
    1.0
    everytime i come here i prepare for disappointment because I'll want a frosty or something small and this place is by my job so i come every couple of days and the "system" is always down. i don't mind waiting but sometimes there isn't an estimated time. how is the system down multiple times a week?
  • SH
    Stella Victoria Hayes
    Oct 18, 2025
    5.0
    It is the kind of place where you finish your meal already planning your next visit.
  • AG
    Adda Garza
    Oct 14, 2025
    5.0
    Shoutout to Bri’ always going above and beyond for the customers . 🤗

Frequently Asked Questions About Wendy's

Is Berry St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.