Wendy's

3.5
1255 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fort Worth, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Worth, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6716 Bridge Street, Fort Worth, TX
76112, United States

Hours

Reviews

3.5
1,255 reviews
5 stars
451
4 stars
284
3 stars
223
2 stars
75
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned that food was often cold, stale, or not prepared correctly, leading to a negative dining experience.

Management Issues

Customers expressed concerns about poor management practices, including staff behavior and operational inefficiencies.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • ST
    Shalom “Nikki” Taylor
    Dec 18, 2025
    2.0
    I feel sorry for the folks working at this location. Everybody in there is stone faced and stoic and looks, depressed, stressed, and traumatized. 🥺 EVERY SINGLE TIME. I typically go to Eastchase because Eastchase must get paid a little extra or something. Feels like something out of the twilight zone Everytime I go to John T White/Bridge location. I really stop going a while back because every time I would order lemonade with a kids meal the woman at the drive-thru window would swerve and down that the strawberry lemonade It was not for kids and that it was for adults. She would halfway argue me that the fruit punch that she tried to push out the window to me was the correct drink. I've literally had to show her the actual picture on the app where strawberry lemonade is an option for kids as I order the same thing everywhere that I go I just click on the same order as before and repeat it. Anyway Eastchase is better or has been for the last few months for me so that's where I'll return
  • CW
    Christopher Welc
    Dec 14, 2025
    5.0
    Great place
  • RB
    Ronald Bousley
    Dec 13, 2025
    1.0
    I'm making this review as a dasher, I usually don't have issues with this Wendy's but today was different, I had 2 orders there today the guy behind the register seemed new. Nonetheless, as I was grabbing the orders, I didnt receive the receipt for either orders, neither did a get a indication on who order was who's unfortunately, he basically handed me the orders and said goodluck, I tried communicating the issue before i left and he seemed very confused and impatient, very rude, with that being said I did end up delivering the wrong orders to the wrong customers, he couldn't compromise with my issue and made my whole incident a lot more awkward then it need to be
  • ZF
    Zee F
    Nov 30, 2025
    1.0
    ❌ Zero Stars If I Could: Denied Service and Ridiculous Policy Absolutely terrible experience. I wish I could give this location zero stars. When did Wendy's stop taking basic orders? I went through the drive-thru and was immediately asked if I had a mobile or DoorDash order. When I said no, the attendant flat-out told me that's *all* they were accepting. Seriously? You're running a fast-food drive-thru and refusing to take orders from customers who drove up? This is an absurd policy. Are you actively trying to lose business? What's the point of having a drive-thru if you won't take regular customers? This location is poorly managed and clearly prioritizes delivery apps over actual paying customers standing right in front of them. **Don't waste your time driving here** unless you enjoy being turned away at the speaker. I took my business elsewhere and won't be returning until they figure out how to operate a basic restaurant.
  • ND
    Noah D
    Nov 21, 2025
    1.0
    Ordered Daves triple which has cheese in the photo. I also ordered extra cheese. I got a sloppy burger i couldnt even hold with two hands with no cheese. I had to use my own and youbcharged me for extra cheese on the receipt. Absolutely disgusting. I dont eat fast food often so the calories and the food were not worth it. AVOID LIKE THE PLAGUE.

Frequently Asked Questions About Wendy's

Is 6716 Bridge Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 6716 Bridge Street, Fort Worth?

The drive-through at Wendy's 6716 Bridge Street is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and extends to 2:00 AM on Fridays and Saturdays.