Wendy's

3.5
1250 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Fort Worth, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Worth, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6716 Bridge Street, Fort Worth, TX
76112, United States

Hours

Reviews

3.5
1,250 reviews
5 stars
451
4 stars
283
3 stars
223
2 stars
74
1 star
219

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and wrong food preparation.

Customer Service

Feedback highlighted a mix of experiences, with many customers noting rude or unprofessional staff, while some praised friendly service.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with complaints about freshness and taste.

Drive-Thru Experience

Customers frequently experienced long wait times and disorganization in the drive-thru, with some noting friendly staff while others reported frustration.

Management Issues

Multiple reviews pointed to poor management practices, including unprofessional behavior and lack of effective communication.
  • DW
    Deborah Watkins
    Nov 7, 2025
    5.0
    Customer service was phenomenal, can't remember the young lady's name just remember started the letter C ( I misplaced my receipt) 😊she went over and Beyond to make me and my grandchildren happy with my order which was very confusing she kept a smile she's a great customer service front end person she knows who she is we were in the restaurant on Thursday November 6th around noon.
  • EE
    Ed
    Oct 29, 2025
    5.0
    Ran through drive-thru for lunch. Was pleasantly surprised how friendly and customer service-oriented the young lady at the drive-through window was. The food was fresh as well.
  • MH
    Madd House
    Oct 25, 2025
    1.0
    They not taking orders and its only 11p.m they dint want to work
  • JM
    Jennifer Mathew
    Oct 5, 2025
    1.0
    Do not get a coffee drink here! They taste sour and aren't made properly! They will park you for small orders and forget which car you're in! Even if you place a mobile order 15 minutes ahead of time it will not be ready in time and you will still be parked for a minimum of 10-15 minutes. Beware of the managers here that will not communicate with you or be willing to give you a refund upon return of the order. While the rest of the crew is running muck, the manager was cleaning the doors and windows. I went back in to have them remake the drinks and each time it was made incorrectly and not up to standards with other Wendy's locations. It tasted revolting like the milk was spoiled or the coffee was days old. If you go through the drive thru you will think there are 3 employees max, working inside. However there are at least 7 in there and are extremely unorganized. Very disappointed in this location and will not be returning.
  • DN
    D Nulton
    Sep 10, 2025
    5.0
    Drive thru staff always super friendly and very sweet. Kid always wishes me a safe trip home. I love the new caramel vanilla frosties!

Frequently Asked Questions About Wendy's

Is 6716 Bridge Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.