At Wendy’s in Fort Worth, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Worth, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or unsanitary food, with some customers finding moldy items and others noting that food was often overcooked or stale.
Cleanliness
There were significant concerns regarding cleanliness, including reports of pests and unsanitary conditions in the restaurant.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
RT
Ricardo Jimenez Todd
2 days ago
2.0
They got my order wrong basically completely. The food is good just not what I asked for. I ordered spicy chicken sandwich and spicy nuggets. I got regular nuggets and a double cheeseburger. The person at the drive thru window even confirmed the order. It also took an extremely long time for me to get my order, maybe more than 10 minutes. The car in front of me was also waiting for a long time and I assume so did the cars behind me. The location at Camp Bowie had my order immediately.
MB
Michael Brooks
3 days ago
2.0
Apparently in the evening it isnt fast food anymore its just a parking lot.
MM
Monique Malone
Feb 10, 2026
1.0
Very rude and charging additional for straws, sauce and napkins.. which I thought those were supposed to come complimentary with meals?
DA
Dead on Arrival
Jan 30, 2026
3.0
I've never bit into an egg that felt like a water balloon, didn't really need a fork and knife for my frosty either, just a spoon. Good in a pinch i guess?
NC
Naturally Cora
Jan 19, 2026
1.0
I pulled up to this Wendy’s around 11:45 PM and went through the drive-through. I asked if they were open because I could clearly see employees inside, but no one answered the intercom. I waited for a moment and then drove around the building to check if anyone was actually working.
When I looked inside, the employees were laughing and appeared to be playing around instead of assisting customers. To be specific, there was a girl with burgundy hair wearing a gray shirt and another girl with red hair hiding behind the silver stands inside, so this definitely wasn’t a mistake or confusion.
Since no one acknowledged me at all, I left and went to Taco Bell next door instead. Very unprofessional experience for a place that appeared to be open and staffed.