Brand Certified
Wendy's
3.4(1166 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3815 Southwest Loop 820, Fort Worth, TX
76133, United States
Certified by Wendy's • Mar 01, 2026
(817) 953-9452
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/fort-worth/3815-southwest-loop-820
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fort Worth, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Worth, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,166 reviews
5 stars
410
4 stars
242
3 stars
187
2 stars
85
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
Operational Problems
Frequent issues with the dining area being closed, drive-thru delays, and staff shortages were noted by multiple reviewers.
- QMQueen MoFeb 17, 20261.0Driver through Hispanic worker has a nasty attitude and got my order incorrect
- MSMike SahrFeb 6, 20265.0Alittle slow on the drive thru but no biggie..Im from Illinois and im here on work and honestly, this food was so good that I will b back there forsure this week!! Nice people working the window too
- PPPerryFeb 2, 20265.0While the restaurant is known for its fresh, never frozen beef patties and classic offerings like the Baconator and Frosty, some customers have reported inconsistencies in food quality and service. The burgers and fries are generally good, but occasionally, the food can be lukewarm or not up to the expected standard. The atmosphere is typical of a fast-food chain, with a casual, no-frills setting. The service is generally fast, but during busy hours, there can be some delays. Wendy's is a reliable choice for a quick, affordable meal, but it might not always provide the consistency you're looking for in terms of taste and service.
- AJArletha JonesJan 21, 20261.0The food is very nasty. They don’t get to order right the first time then you take the second time and it’s still not right. They have people over there. They can’t understand English or read it. How do you get a all around twice? They will be sitting up and then they re-cook it of it. I don’t know what they do, but it is terrible. So if you have a stomachache, you probably got it if you ate there you probably got it from there.
- ARAlex RodriguezJan 19, 20261.0I’m not sure if the management or the owners are aware that these teenage lazy people they have work in there always close early and on the weekends even though they close at midnight will stop taking drive-through orders at 11 to only do DoorDash or Uber eats. Every time I come here after 10 PM they are always eager to run you off. The franchise owner should really pay attention to the people that they hire because they are running off customers.
Frequently Asked Questions About Wendy's
Is Trail Lake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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