Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 2400 W 7th St, Fort Worth, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (817) 302-1400. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
1,785 reviews
5 stars
1,219
4 stars
356
3 stars
116
2 stars
35
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised friendly service while others reported rude or dismissive attitudes.
Product Quality
Concerns about the quality of produce and meat, with multiple reports of expired or poor-quality items.
Store Cleanliness
Generally noted as clean and well-organized, though some customers reported issues with cleanliness in specific areas.
Online Ordering Issues
Frequent complaints about the online ordering system, including missing items and poor quality of delivered products.
Pricing Concerns
Many customers found prices to be high compared to competitors, leading to dissatisfaction.
- BWBlair WelcomeJan 2, 20262.0I come to this location 4-5 times a week because I live across the street. Twice, I’ve experienced the same dismissive attitude from a guy behind the counter in the meat department. He’s very chatty with certain people and when I approach the counter greeting him, asking him how his day is (1st time, he ignored me and stared at me until I ordered the shrimp I requested). Today, chatty again with a couple in front of me and as soon as I walk up, he doesn’t greet me, not friendly, he asked me “do you know what you want?” Rude and so uncalled for, you have no idea what kind of day I’ve had and if you’re working in customer service, hospitality to all people is the number one skill set he should have
- ATAaron TaylorDec 30, 20252.0I recently relocated to Fort Worth for work and resumed using Tom Thumb as my go-to grocery delivery service, since it’s the most convenient option nearby. I subscribed to the Fresh Pass, anticipating I’d place two or three orders per month. On December 26th, I scheduled a delivery and picked it up just minutes after the driver left it at my door. While unpacking, I discovered that approximately $70 worth of items I had paid for were missing from the order. That same evening, I requested a refund through the app and didn’t think much more of it—until today, when I checked and saw the request had been declined. I contacted customer service, who advised me to wait seven business days for a potential review and reversal of the decision. This is frustrating, especially since the total for about eight bags came to over $250, and I’m out $70 without any resolution. The delivery driver’s photo, which I’ve attached, clearly shows that key items like a 12-pack of Red Bull (essential for my long work hours) are absent. In the past, when I lived in Dallas and Denton, missing items were refunded without issue. However, under this new “insure your shopping” policy, it feels like the process is intentionally drawn out to encourage customers to pay extra at checkout for protection against undelivered or potentially stolen items. I wasn’t sure where else to voice this concern, so I’m sharing it here in hopes of some advice or resolution.
- PPPeaceKnotFearTMDec 24, 20255.0OVERALL GREAT CUSTOMER SERVICE! THE MAIN CASHIER ( OLDER) LADY NEED TO ADJUST HER ATTITUDE! THANK YOU FOR THE MAIN FRONT END MANAGERS..
- TBTayte BrockDec 20, 20255.0Things we like: Best orchids, great produce, widest selection of BlueBell and Timothy #1 cashier!
- SSSteph S.Dec 1, 20253.0Service terrible,store is clean and nice and has a variety of different products not able to find other stores.Needed help with something Adrian couldn't help barely wanted to ring me up felt like a chore I asked him to check me out as he was standing at the end of check out I assume waiting,which he was waiting for someone to check out.All the while talking to the guy behind me trying to hurry me through and my stuff rang up wrong he was bothered he had to fix it ,then dropped my stuff twice breaking them up ,no offer to get more nothing.Nit the usual service I get there but whatever.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 2400 W 7th St, Fort Worth, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 2400 W 7th St, Fort Worth, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for the COVID-19 vaccine at Tom Thumb?
Yes, an appointment is required for the COVID-19 vaccine at Tom Thumb. Eligibility and scheduling information is available at www.tomthumb.com/covid-19.
Does the Tom Thumb at 2400 W 7th St, Fort Worth, TX have a pharmacy?
Yes, this Tom Thumb location has a pharmacy to assist with immunizations and prescription refills.
What payment methods does Tom Thumb accept?
Tom Thumb accepts various payment methods, including American Express, Apple Pay, Samsung Pay, Visa, MasterCard, Discover, cash, check, and more.
Does Tom Thumb accept SNAP EBT for purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
What are the store hours for Tom Thumb at 2400 W 7th St?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Holiday hours vary; for example, it closes at 4:00 PM on November 27 and at 7:00 PM on December 24, and is closed on December 25.
Does Tom Thumb offer delivery and pickup services?
Yes, Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can customers use Tom Thumb Points for fuel discounts?
Yes, customers can redeem Tom Thumb Points for fuel discounts at participating stations by entering their phone number or swiping their Loyalty Card at checkout before fueling.
What nearby places can I visit after shopping at Tom Thumb?
Nearby places include Starbucks for coffee, Trinity Crossing bar and bakery for drinks and food, and Tiff's Treats bakery for desserts, making it easy to continue your visit in the area.
Are there financial services near Tom Thumb for convenience?
Yes, near Tom Thumb you can find financial services like LibertyX Bitcoin ATM, Western Union, and Coinme for currency exchange and money transfers.
What nearby dining options are available around Tom Thumb at 2400 W 7th St?
Nearby dining options include Hopdoddy Burger Bar, Stoner's Pizza Joint, MAX’s Wine Dive Fort Worth, and Pho District for a variety of American, pizza, comfort, and Asian cuisines.