Subway

3.2
291 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 3088 Basswood Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3088 Basswood Blvd, Fort Worth, TX
76137, United States

Hours

Reviews

3.2
291 reviews
5 stars
105
4 stars
50
3 stars
29
2 stars
17
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Food Quality

Several customers reported issues with food quality, including unsanitary conditions, incorrect orders, and inadequate portion sizes.

Staffing Issues

Many reviews mention understaffing, leading to long wait times and poor service experiences.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly regarding food preparation areas.

Operational Hours

Customers frequently complained about inconsistent closing times and early closures without notice.
  • AA
    Abbie
    Dec 23, 2025
    5.0
    The girl making my sandwich today at lunch was so nice and fast! Her customer service skills are great.
  • AX
    Aleka Xayaseng
    Dec 14, 2025
    1.0
    Found hair in my sandwich.
  • SS
    Shelby Shears
    Dec 12, 2025
    1.0
    Went in and was and my fiancé had to use the bathroom. So, I started on my sandwich. When he got out I asked what he wanted. The lady that was working got all mad and said “I could have made both sandwiches at the same time.” She started to slam stuff down and was being extremely rude to my fiancé. I work at Home Depot, so I know a lot about customer service. She needs to learn to be nicer and keep her mouth shut! That is not the way you talk to customers. I could clearly tell she was agitated by throwing stuff and being rude. She is really lucky I didn’t say anything to her. But I’m leaving this review so that management can talk with her and do better. I didn’t catch her name but she had piercing. They need to do better about training their employees.
  • PS
    P S
    Nov 11, 2025
    5.0
    Wow! Went today and made sure that my favorite sandwich artist D was there to take my order. He's that good and caring about preparing a delicious sandwich. I got the chicken teriyaki with veggies and it was packed with flavor. @MANAGEMENT pls recognize D as a great employee, he's the only reason that I keep going back to this location because he goes above and beyond every time!
  • JM
    Jennifer Moore
    Oct 8, 2025
    2.0
    Holy crap train your people better. Dude made a mess of my sandwich cause he didn’t know how to layer the stuff - I had one meat, cheese and 3 veggies. Not hard. I had to take over for them when they folded the paper cause they just emptied the sandwich basically. I come to syubway so a paid person can make my sandwich, what I got is what a 3 year old would make.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 3088 Basswood Blvd?

Subway at 3088 Basswood Blvd is open daily from 9:00 AM to 11:00 PM.

What meal options does the Subway at Basswood Retail Plaza serve?

They serve breakfast, lunch, and dinner.