Subway

3.4
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Worth Subway® Restaurant at 3529 Heritage Trace Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3529 Heritage Trace Parkway, Fort Worth, TX
76244, United States

Hours

Reviews

3.4
258 reviews
5 stars
113
4 stars
34
3 stars
19
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, particularly with mobile orders.

Staff Attitude

While some staff were praised for their friendliness and efficiency, others were criticized for rudeness and lack of customer service.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the store, including unsanitary conditions and dirty food preparation areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale bread and missing ingredients.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • JG
    Johnny Gonzalez
    Nov 10, 2025
    5.0
    My wife and I come to this subway quite often and know the crew but not by name Wanted to highlight Javier’s performance and respect he had tonight brightened our mood and left us with a smile on our face 10/10 for sure
  • NB
    Nancy Burleson
    Oct 30, 2025
    5.0
    Lady was very nice and got us in and out in a quick couple of minutes
  • CB
    Chloe B
    Oct 16, 2025
    5.0
    I catered my daughter’s birthday party from this Subway and I am very impressed! Everything was perfect, timing and sandwiches! The two young women behind the counter were wonderful to chat with and I can tell they put their time and effort into making sure everything was done correctly. I will definitely be back in the future. Thank you ladies for such a great experience!
  • TM
    Timothy McAfee
    Oct 14, 2025
    5.0
    Always friendly, store is always clean, despite what some reviewers may say they don't always post the truth. I've been there multiple times on many occasions and one thing remains true, their service is excellent and if there is any problem with your order it is immediately taken care of by management.
  • KI
    Kyle Istook
    Oct 14, 2025
    1.0
    The bread was very stale. We ordered two subs on white bread (one toasted and one un-toasted) and the bread of both subs were hard as a rock. Disappointed in the poor quality.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Heritage Trace Shopping Center in Fort Worth?

Subway at Heritage Trace Parkway is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services for customer convenience.