Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Worth Subway® Restaurant at 3529 Heritage Trace Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service and issues with order accuracy, particularly with mobile orders.
Staff Attitude
While some staff were praised for their friendliness and efficiency, others were criticized for rudeness and lack of customer service.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the store, including unsanitary conditions and dirty food preparation areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale bread and missing ingredients.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
JG
Johnny Gonzalez
Nov 10, 2025
5.0
My wife and I come to this subway quite often and know the crew but not by name
Wanted to highlight Javier’s performance and respect he had tonight brightened our mood and left us with a smile on our face
10/10 for sure
NB
Nancy Burleson
Oct 30, 2025
5.0
Lady was very nice and got us in and out in a quick couple of minutes
CB
Chloe B
Oct 16, 2025
5.0
I catered my daughter’s birthday party from this Subway and I am very impressed! Everything was perfect, timing and sandwiches! The two young women behind the counter were wonderful to chat with and I can tell they put their time and effort into making sure everything was done correctly. I will definitely be back in the future. Thank you ladies for such a great experience!
TM
Timothy McAfee
Oct 14, 2025
5.0
Always friendly, store is always clean, despite what some reviewers may say they don't always post the truth. I've been there multiple times on many occasions and one thing remains true, their service is excellent and if there is any problem with your order it is immediately taken care of by management.
KI
Kyle Istook
Oct 14, 2025
1.0
The bread was very stale. We ordered two subs on white bread (one toasted and one un-toasted) and the bread of both subs were hard as a rock. Disappointed in the poor quality.