Subway

3.4
259 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 3529 Heritage Trace Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3529 Heritage Trace Parkway, Fort Worth, TX
76244, United States

Hours

Reviews

3.4
259 reviews
5 stars
114
4 stars
34
3 stars
19
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and slow service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty conditions and unsanitary practices, which negatively impacted customer experiences.

Order Accuracy

Many customers expressed frustration with incorrect orders, both for in-store and delivery, indicating a need for improvement in order accuracy.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread and items being out of stock, affecting overall satisfaction.

Management Issues

Reviews indicated concerns about management practices, including staff treatment and operational efficiency, leading to a negative customer experience.
  • DH
    Diana Hudson
    Dec 14, 2025
    5.0
    Server was by himself abd was very proficient and organized. Good job.
  • JG
    Johnny Gonzalez
    Nov 10, 2025
    5.0
    My wife and I come to this subway quite often and know the crew but not by name Wanted to highlight Javier’s performance and respect he had tonight brightened our mood and left us with a smile on our face 10/10 for sure
  • NB
    Nancy Burleson
    Oct 30, 2025
    5.0
    Lady was very nice and got us in and out in a quick couple of minutes
  • CB
    Chloe B
    Oct 16, 2025
    5.0
    I catered my daughter’s birthday party from this Subway and I am very impressed! Everything was perfect, timing and sandwiches! The two young women behind the counter were wonderful to chat with and I can tell they put their time and effort into making sure everything was done correctly. I will definitely be back in the future. Thank you ladies for such a great experience!
  • TM
    Timothy McAfee
    Oct 14, 2025
    5.0
    Always friendly, store is always clean, despite what some reviewers may say they don't always post the truth. I've been there multiple times on many occasions and one thing remains true, their service is excellent and if there is any problem with your order it is immediately taken care of by management.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Heritage Trace Shopping Center in Fort Worth?

Subway at Heritage Trace Parkway is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services for customer convenience.