Subway

3.6
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 5030 Trail Lake Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5030 Trail Lake Dr, Fort Worth, TX
76133, United States

Hours

Reviews

3.6
202 reviews
5 stars
95
4 stars
36
3 stars
16
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and lack of attention from staff.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders and unsatisfactory food preparation.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted unsanitary practices.

Staff Attitude

Several reviews highlighted issues with staff attitudes, including rudeness and unprofessional behavior.

Management Issues

There were calls for better management, with some reviews indicating that new management had improved the experience.
  • LH
    LaBritney Horton
    Dec 31, 2025
    2.0
    Not sure what the lady name is hit on today she walked from the back on her cell phone talking to someone didn’t say hello nothing just what you want. Customer service sucked and she continued to stay on her cell phone speaking with whoever she was soaking with
  • MN
    Matt Nelson
    Dec 7, 2025
    5.0
    Great Subway, Lexus did a great job and was personable!
  • BB
    Barbara Brown
    Nov 1, 2025
    5.0
    One of the better Subways in this area.
  • MM
    Madison Lynn McHam
    Oct 28, 2025
    2.0
    Gave my husband my bread and me his, toasted his but not mine when his wasn’t supposed to be toasted. The bread is the FIRST STEP of making a sandwich…how do you miss that?
  • LW
    Linda Williams
    Oct 7, 2025
    1.0
    I waited for the lady to take my order. I asked for 6 inch, white bread, black forest. She said very rudely I can't hear you. I explained I could not speak up any louder. That is as loud as I can speak. She said we'll I don't know what you want, I can't hear with all this machinery. I said can we step down at end of counter and started to head that way. She said no this is where you order. I explained to the young cashier that this is as loud as I can talk and the other lady came over to cut in conversation saying no that is where I order. I said I'm talking with my doctor right now. I offered her my phone and she just kept insisting I yell to her my order. At this point I gave up. Asked her what is wrong with her. Customers were uncomfortable and she said same thing that's wrong with you. I said it again and left. No she doesn't have a tumor in her throat like I have. But maybe she could use some good manners, treat people decent and just not hate your job so literally that you take it out on everyone else. I feel she discriminated against me not because of race but because of disability. I never was rude, harsh even when she was hateful but I still wonder what's wrong with her.

Frequently Asked Questions About Subway

Where is Subway Trail Lake Venture located?

Subway Trail Lake Venture is located at 5030 Trail Lake Dr, Tarrant, Fort Worth, TX 76133, USA.

What are the operating hours of Subway at Trail Lake Venture?

Subway is open daily from 9:00 AM to 10:00 PM.