Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 5030 Trail Lake Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Food Quality
Mixed feedback on food quality; while some customers enjoyed their sandwiches, others reported stale ingredients and incorrect orders.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others pointed out unsanitary practices among staff.
Staff Attitude
Several reviews mentioned staff members being slow, distracted, or unprofessional, impacting the overall customer experience.
Management Issues
There were calls for better management, with some customers suggesting that new management had improved the service, while others felt the location needed significant changes.
SS
Sara Serrato
Jan 23, 2026
1.0
It’s the worst subway I been to , the food has an old taste to it , plus zero costumer service
LH
LaBritney Horton
Dec 31, 2025
2.0
Not sure what the lady name is hit on today she walked from the back on her cell phone talking to someone didn’t say hello nothing just what you want. Customer service sucked and she continued to stay on her cell phone speaking with whoever she was soaking with
MN
Matt Nelson
Dec 7, 2025
5.0
Great Subway, Lexus did a great job and was personable!
BB
Barbara Brown
Nov 1, 2025
5.0
One of the better Subways in this area.
MM
Madison Lynn McHam
Oct 28, 2025
2.0
Gave my husband my bread and me his, toasted his but not mine when his wasn’t supposed to be toasted. The bread is the FIRST STEP of making a sandwich…how do you miss that?