Subway

3.4
309 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 2421 Westport Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2421 Westport Parkway, Fort Worth, TX
76177, United States

Hours

Reviews

3.4
309 reviews
5 stars
119
4 stars
57
3 stars
45
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others highlighted dirty conditions and unsanitary practices.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and well-made sandwiches, while others complained about incorrect orders and stale ingredients.

Staffing Issues

Numerous reviews mentioned understaffing, resulting in slow service and frequent shortages of menu items.
  • JC
    Josh Clark
    6 days ago
    1.0
    I’m here at 9:45 pm, the worker is in the store making himself a sandwich and the door is locked… he would not open the door, using body signals to say they’re closed from across the whole store… google says they are open until 10… he did not have the decency to come to the door to answer my question as to why it says they’re open online… just posting this so the actual owner knows his employees are doing this.
  • DC
    Diana Corrales
    Nov 14, 2025
    5.0
    Very clean restaurant and friendly staff great job 👍
  • RR
    ramesh
    Sep 24, 2025
    5.0
    Mr.smiles is always welcoming showing a big Ole smile. To be that's amazing. He laughs to everything and anything. The world needs more of his energy and vibes.
  • MM
    Matheus Macedo
    Sep 17, 2025
    1.0
    Terrible workers. They don’t want to be there, just simply awful. Avoid there.
  • JC
    Johnny Crow
    Aug 26, 2025
    1.0
    Pre ordered my family dinner from this location my sub was supposed to be toasted got home realizing mine wasn’t and was cold as could be not a big problem as I toasted it my self started eating realizing there’s no bacon on my ft long now we have a problem due to paying pretty much $2 more my wife went back up there to complain and get the bacon all the old gray haired guy had to say was “oh yeah that’s cause we don’t have bacon” informed her he can’t give her money back for them not having a product that we paid for grumpy as can be cause she wanted compensation for their screw up he could have mentioned that when I was speaking to him when I picked up he chose to ignore the fact he didn’t even put it on the sandwich just let us go his customer service was shit has he mumbled and groaned about her being back up there and when I ordered cookies to pick up to if he hates his job he should quit on top that the manager should fire him for not taking care of the situation why we were there completely crap location I advise you all to go a little down the road and get a different subway

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Fort Worth?

The Subway restaurant is located at 2421 Westport Parkway, Suite 700, in the Alliance Crossing Shopping Center, Fort Worth, TX 76177.

What are the operating hours of this Subway restaurant?

This Subway location is open every day from 9:00 AM to 10:00 PM.