Subway

3.5
307 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Worth Subway® Restaurant at 2421 Westport Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2421 Westport Parkway, Fort Worth, TX
76177, United States

Hours

Reviews

3.5
307 reviews
5 stars
119
4 stars
57
3 stars
45
2 stars
16
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and incompetence.

Cleanliness

The restaurant's cleanliness is inconsistent, with some reviews highlighting a clean environment while others mention dirty conditions.

Order Accuracy

Many customers reported issues with incorrect orders and being out of stock on key ingredients.

Speed of Service

Service speed is a common complaint, with long wait times reported during peak hours and issues with mobile order fulfillment.

Food Quality

Food quality is generally praised, but there are complaints about stale bread and poorly made sandwiches.
  • DC
    Diana Corrales
    Nov 14, 2025
    5.0
    Very clean restaurant and friendly staff great job 👍
  • RR
    ramesh
    Sep 24, 2025
    5.0
    Mr.smiles is always welcoming showing a big Ole smile. To be that's amazing. He laughs to everything and anything. The world needs more of his energy and vibes.
  • MM
    Matheus Macedo
    Sep 17, 2025
    1.0
    Terrible workers. They don’t want to be there, just simply awful. Avoid there.
  • JC
    Johnny Crow
    Aug 26, 2025
    1.0
    Pre ordered my family dinner from this location my sub was supposed to be toasted got home realizing mine wasn’t and was cold as could be not a big problem as I toasted it my self started eating realizing there’s no bacon on my ft long now we have a problem due to paying pretty much $2 more my wife went back up there to complain and get the bacon all the old gray haired guy had to say was “oh yeah that’s cause we don’t have bacon” informed her he can’t give her money back for them not having a product that we paid for grumpy as can be cause she wanted compensation for their screw up he could have mentioned that when I was speaking to him when I picked up he chose to ignore the fact he didn’t even put it on the sandwich just let us go his customer service was shit has he mumbled and groaned about her being back up there and when I ordered cookies to pick up to if he hates his job he should quit on top that the manager should fire him for not taking care of the situation why we were there completely crap location I advise you all to go a little down the road and get a different subway
  • CT
    Christopher Torres
    Aug 14, 2025
    5.0
    Love this place, good food great prices. Always fantastic service

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Fort Worth?

The Subway restaurant is located at 2421 Westport Parkway, Suite 700, in the Alliance Crossing Shopping Center, Fort Worth, TX 76177.

What are the operating hours of this Subway restaurant?

This Subway location is open every day from 9:00 AM to 10:00 PM.