Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 501 Carroll Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Cleanliness
Several reviews noted that the location was clean and well-maintained, contributing to a positive dining experience.
Staffing Issues
Numerous complaints were made about understaffing during busy times, leading to long wait times and poor service.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh ingredients while others reported stale bread and incorrect orders.
Order Management
Several customers experienced issues with online orders being delayed or incorrect, indicating a need for better order management.
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NewBeginningsGHQ
Jan 21, 2026
5.0
Great customer service.. ❤️❤️❤️
NS
Nathan Skidmore
Jan 16, 2026
1.0
DO NOT EAT HERE IF YOU CAN AVOID IT
Just go to Jersey Mikes or drive til you hit another subway.
It’s dirty, every bin they pull food from looks like it’s been out there for days and the chips and drink station looks like they’ve been abandoned.
Tried to power through and just order my sandwich and leave because it’s subway and how bad could it be?
Really bad! The bread they made my sandwich from was as stale as anything I’ve ever put in my mouth. Inedible! I threw it straight in the trash.
RB
Random BS
Jan 12, 2026
1.0
The cold cut combo has ham, salami, and bologna. I only got bologna and when I ask for salami, I was charged. They only have shredded cheese and pepper jack; what kind of psychopath puts shredded cheese on a sandwich?? Bless that cashier lady, but my work we need to get this store up to corporate to fix it up.
DH
David Hernandez
Jan 5, 2026
1.0
I am writing to complain about my visit to Subway today. My sandwich was made with no cheese, even though I asked for it. There was only one worker trying to make food while about 10 people were waiting in line. The worker was rushing, and because of that my order was wrong. (I ordered pepperoni, salami, and American cheese) that’s it and they manage to get it wrong.
AA
Anna
Dec 25, 2025
1.0
What I saw when I visited this location was outrageous. Its 5pm. Its December 23rd. Everyone is coming from the Target and surrounding stores after Christmas shopping. There is a very long queue, but only ONE employee in the whole building. The scene was cruel. I know y'all can afford to at least staff one more person at the start of a DINNER RUSH when you know there will be foot traffic. Absolutely despicable manager. Will not be giving a dime to this place again. Completely unethical.