Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Worth Subway® Restaurant at 205 NE 28th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude behavior and poor handling of orders.
Food Quality
While many customers enjoyed the food, there were complaints about excessive salt in sandwiches, insufficient ingredients, and items being unavailable.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing, lack of training for employees, and failure to address customer complaints effectively.
Cleanliness
There were multiple mentions of unsanitary conditions, including dirty floors and improper food handling practices.
Customer Experience
Some customers felt valued and appreciated, while others reported feeling ignored or disrespected, indicating inconsistency in customer service.
NC
Naomi Ciccone
1 day ago
5.0
Angel was great. She provided excellent customer service, was very attentive, and prepared our sandwiches exactly the way we requested. She was polite, patient, and made the whole visit pleasant. Thank you, Angel, for your professionalism and great service.
BM
brittany madrid
Nov 12, 2025
1.0
I called at 6:45pm. The lady on the phone was very rude to me as I was asking if they had meatballs. I just wanted to know if they were just out at the moment and if they would have more or not. Apparently this restaurant doesn’t serve meatball subs anymore. Very disappointed.
CG
Cynthia Gonzalez
Nov 6, 2025
5.0
Angel was such an angel and she helped me with my order.She was respectful nice and an overall amazing person . I will definitely come here again.God bless you angel
JB
Jeremy Best
Nov 3, 2025
5.0
The service was grrrrrreat. 1 girl working by herself. Got me in and out quick. Thank you.
RW
Rheagan Whitefield
Oct 16, 2025
1.0
I went today bc I ordered online showed them that it said paid mind you I ordered twice the worker was busy and basically told me I could cancel the order I couldn't I asked her what to do she said call subway and they only have it online . I did this twice and spent $25 and I showed her my receipt and everything and she basically was so rude and told me she couldn't help me when I looked it up it said she could refund it on her end. Totally disappointing and pissed.