Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 205 NE 28th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive service from specific employees like Angel and Heather, while others reported rude or unhelpful interactions.
Food Quality
Several reviews highlighted issues with food preparation, including excessive salt in sandwiches and lack of available ingredients.
Staffing Issues
Customers frequently noted that the restaurant was often short-staffed, leading to long wait times and poor service.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty floors and unsanitary food handling practices.
Management
Mixed feedback on management, with some praising their handling of difficult situations, while others criticized their responsiveness and employee training.
NA
nastassia alcius
Jan 2, 2026
4.0
When you find yourself in a situation beyond your control, yet still manage to render quality customer service, it says a lot about you as a person. Despite being short staffed, Heather went above and beyond to serve not only myself, but also the customers that came in after me, with great poise. Thank you Heather. Your quality service did not go unnoticed 😊!
MN
Michael Norman
Dec 24, 2025
5.0
Great manager and the staff is always full of life, especially the guy the call kidd. He's always joking around and has a positive vibe.
DS
Donald Shaw
Dec 1, 2025
5.0
To whom it may concern
I am a silent shopper. I frequently visit this particular Subway; because each time I have been there the service was great and I was waited on with a degree of courtesy that was exceptional.
My favorite associate is a. Young lady name Angel. Each time this associate gives great customer service. Her service is always given with a smile and in a timely manner. No matter how busy it gets she treats the customers with a smile and is attentive to their orders.
This type of employee deserves to have pay increases and management opportunity. I am a professional shopper and
have served in the public for years.
I just want to give recognition to a deserving employee.
Thanks For Such Good Service and "Great. Sandwiches"
NC
Naomi Ciccone
Nov 23, 2025
5.0
Angel was great. She provided excellent customer service, was very attentive, and prepared our sandwiches exactly the way we requested. She was polite, patient, and made the whole visit pleasant. Thank you, Angel, for your professionalism and great service.
BM
brittany madrid
Nov 12, 2025
1.0
I called at 6:45pm. The lady on the phone was very rude to me as I was asking if they had meatballs. I just wanted to know if they were just out at the moment and if they would have more or not. Apparently this restaurant doesn’t serve meatball subs anymore. Very disappointed.