Subway

Reviews

• SN

  Shameka N

  May 15, 2023
  1.0
  If I could give ZERO STARS, I would!!!!! Saturday afternoon we put in an order, for us to pick up on the way home from soccer practice. Once we went into the store. The man working stated he never got our order. We asked if we could get a refund and was told no. That we had to call our credit card company and get it taken off. I know this was false! But I called and was told that we cannot cancel the payment that was taken out, the company Subway would need to cancel it. Once we stated that the worker didn’t want to believe us and when he said he could not cancel the order because he never got the order. To give it 24hours and we would be reimbursed. Which we were not reimbursed. I called the number the worker gave to us and it’s the same number which is a cell phone number online and nothing. I called again on Monday morning and had to leave a voicemail. It is funny how we showed the worker the order from the online app and showed the money came out of the account and he still didn’t try to help the situation. He did state he was the manager but I find it hard to believe he was the manager. You need an IT company to fix your orders for online! Or out this company is not taking online orders. Your worker/manager stated he didn’t even have the items to make the sandwich, so did you get the order and didn’t want to fill it. I don’t know but I need to have my fund’s reimbursed, because we never got our order!
• SC

  Scott Connell

  Mar 24, 2019
  1.0
  They screwed me on a catering order, and left me scrambling with 20 minutes until my baby sister's memorial service. They lied and claimed the order was cancelled, when the truth was that they confirmed the order with the catering center the night before. So they not only lost a $100 dollar sale, but every future dollar I may have spent at Subway. Completely inexcusable.

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