Subway

3.6
395 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Worth Subway® Restaurant at 1001 Jones St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1001 Jones St, Fort Worth, TX
76102, United States

Hours

Reviews

3.6
395 reviews
5 stars
200
4 stars
54
3 stars
24
2 stars
20
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, highlighting specific employees like Dustin and Liz for their excellent interactions.

Food Quality

While some customers enjoyed the food, there were multiple reports of food quality issues, including complaints about freshness and food safety.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.

Staffing Issues

Several reviews mentioned understaffing and long wait times, particularly during busy periods, impacting overall service efficiency.

Management Concerns

There were complaints about management behavior and employee disputes in front of customers, which negatively affected the dining experience.
  • SS
    Santanna
    5 days ago
    1.0
    I saw roaches then demanded a refund i cant deal with pest at all then the lady gets mad ...please dont eat here go somewhere else to eat
  • Y
    【Yagihito】
    Nov 12, 2025
    4.0
    This subway is very awesome and a great experience! I love subway!
  • NM
    Nantha McKenney
    Nov 7, 2025
    1.0
    I am literally sitting in this subway right now. What I just witnessed is absolutely appalling. I watched a black man come in ask for a cup of water and the white man behind the counter stated it was $1.08. Ok cool you charge for water but how dare you turn around and give the white customer his entire meal for free. If subway is upset about a free cup of water wouldn’t they be more upset about an entire footlong combo meal being given away for free. Your employees need to do better.
  • RS
    Ryan Stauder
    Nov 4, 2025
    4.0
    Very solid Subway experience in a busy area. Service was fast and friendly. The quality is what you’d expect from a Subway. The restaurant is kept clean. Not a lot of seating options, however. Overall it’s a good location.
  • AP
    Adam Plankenhorn
    Oct 30, 2025
    5.0
    Doing a 5 star for a cookie, manager on phone was yelling at all of her coworkers the entire time and was being rude and loud. Food was pretty good though

Frequently Asked Questions About Subway

What types of meals does Subway at 1001 Jones St serve?

Subway offers breakfast, lunch, and dinner at this location.

What are the operating hours for Subway in Fort Worth?

The restaurant is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 8:00 PM, and Sundays from 9:00 AM to 6:00 PM.