Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Worth Subway® Restaurant at 1001 Jones St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive service, highlighting specific employees like Dustin and Jennifer for their exceptional interactions.
Cleanliness
Several reviews noted issues with cleanliness, including reports of pests and dirty conditions in the restaurant.
Order Accuracy
There were multiple complaints about incorrect orders and poor handling of online orders, leading to customer dissatisfaction.
Staffing Issues
Customers reported understaffing and long wait times, particularly during busy periods, which negatively impacted their experience.
Mixed Experiences
While some customers had great experiences, others reported rude behavior from staff and poor service, indicating inconsistency in performance.
LG
LUZ GARCIA
2 days ago
1.0
This was a very unpleasant experience for my son and I. As soon as we walked through the door a male employee yelled at us and told us that they were closing in an hour and that we better hurry up and order. This was unnecessary as we were not going to be there long. My son ordered and when it was my turn I asked if he could hold the jalapeños for the wrap I wanted. He then yelled at me that he could not add or remove anything from what I wanted. At that point my son interrupted him to try to explain that I wanted the wrap without jalapeños and told him not to yell at me. This bully, because that’s what he is, started yelling profanities at us and kicked us out of the establishment.
I have read other people’s comments about him and it seems that he has been treating people like this for over a year. What I don’t understand is how he still has his job. Many travelers stop by for a quick sandwich and for this bitter, angry man to continue to get away with this type of behavior is unacceptable. Someone at Subway needs to do something.
If you are still reading this and have time, go somewhere else to eat.
IL
Ishy Live
2 days ago
1.0
ASSHOLE OF THE YEAR
As soon as we walked in, this guy started yelling at us. Complaining that the store would close in an hour. When we asked to take a condiment off, he got extremely rude and was disrespectful towards my mother. He kicked us out while yelling and cussing and followed us out the store. @subway needs to get rid of him. He’s hurting their business and pushing people away
GS
Genia Carter Sinkey
4 days ago
2.0
Dine in the girl that was doing the veggies was also doing the register but she would take her gloves off run the register then go grab gloves and put them back on with out even getting close to washing her hands. Plus she was rude and would not listen after asking a question. She put way too much honey mustard on my 6 inch spicy Italian I said lite she squeezed the bottle and it filled my bread up was very hard to eat but i was about to board the Amtrak I needed food
OO
Olivia
Feb 20, 2026
5.0
Dustin made my Subway experience so good! From the jump, he was very welcoming right when I came in. I haven’t been to a Subway many years, to which Dustin went out of his way to show me all the different things Subway offers (bread variety, toppings, combos, meal deals, etc.). Even after I incorrectly ordered a sandwich, he assured me that it wasn’t a big deal and fixed my sandwich to my liking without any extra charge. Shoutout Dustin for doing such a fantastic job at this location!
DR
Dominique Reed
Jan 14, 2026
1.0
The Subway is horrible I've had to complain plenty of times to the female manager about her assistant male manager who is constantly disrespectful constantly getting the orders wrong and then he Will mock the customer when they complain. You can't stand in line for long to make your mind up otherwise they'll tell you to leave the store. I think they are intentionally avoid customers to keep from working by constantly running them off not wanting to serve let alone serve the correct meal
What types of meals does Subway at 1001 Jones St serve?
Subway offers breakfast, lunch, and dinner at this location.
What are the operating hours for Subway in Fort Worth?
The restaurant is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 8:00 PM, and Sundays from 9:00 AM to 6:00 PM.
Does Subway at 1001 Jones St offer catering services?
Yes, this Subway location offers catering services to suit your event needs.
Can I order Subway for delivery or pickup at this location?
Yes, you can order for in-store pickup, delivery, or curbside pickup either through the app or online.
What type of food and menu items can I expect at this Subway?
You can enjoy a variety of fresh sandwiches including Footlongs, 6” subs, wraps, salads, and cookies made with fresh-baked bread and fresh-cut veggies.
Is there dine-in available at this Subway restaurant?
Yes, this Subway offers dine-in as well as takeout options.
Where is this Subway restaurant located?
It is located at 1001 Jones St in Fort Worth, Texas inside the Ft Worth Intermodal Transportation Center.
How can I reach Subway if I am traveling via public transportation?
Subway is conveniently located inside the Fort Worth Intermodal Transportation Center, near Fort Worth Central Station and Greyhound Bus Station, making it easily accessible by train and bus.
Are there accommodations nearby if I'm visiting from out of town?
Yes, Hampton Inn & Suites Fort Worth Downtown is located nearby, providing convenient lodging options within walking distance.
What attractions or places of interest can I visit before or after dining at Subway?
You can visit landmarks such as Deco 969 or enjoy a meal or drinks at nearby restaurants and bars like Broadway 10 Bar & Chophouse, The Annex Fort Worth, or Bouvier Brasserie.
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