Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fort Worth, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2000 Alta Mesa Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,155 reviews
5 stars
557
4 stars
271
3 stars
165
2 stars
62
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with waits often exceeding 30 minutes.
Order Accuracy
Numerous reviews mentioned incorrect orders being delivered, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some praised hot and fresh meals, others complained about cold or poorly prepared items.
Staff Attitude
Customer experiences with staff varied, with some noting friendly service while others reported rudeness or lack of attention.
Management Issues
Several reviews highlighted poor management practices, including inadequate staff training and handling of customer complaints.
- JPJovean PorterJan 2, 20261.0Horrible service. Picked up my mobile order. Handed it to me didn’t ask for condiments or anything with no sauce or anything….asked for it and still didn’t get any. My mom went inside and was told they were too busy to get sauce and said they were very busy when she could have just handed it to her….just for her to come back outside and ask what sauce we needed. Super rude. Will have to come at a different time for better service.
- PCPop ChanDec 10, 20251.0Mexican girl working the window was very rude and would not help me at all she faked asking the manager a question and thought I didint notice
- KBKrysha BluittDec 6, 20251.0Horrible service and food was cold after waiting more the 15 mins for 1 burger and a small tater tot. It finally came out after the drive thru had been clear 3 times and it was COLD. Carlos the manager had every excuse except for the truth which was they let my food sit out instead of bringing it out when it was done. I asked for a refund and corporate and the store number and they never gave it to me. Instead they ignored me at stall number 8 until I drove away. I wish I could give 0 stars because this was lazy work ethic and bad management. I would not recommend this location to anyone. Please train better because both him and Cheyenne the carhop needs it
- RFRussell FarrisNov 25, 20251.0Ridiculously slow service. I waited 30+ minutes for my order AFTER I got to the windows. It was 20 minutes before they even acknowledged I was there. At least 3 of the cars behind me left without their orders because they were tired of waiting!
- YPYvonne PokeNov 13, 20255.0Good job team