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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fort Worth, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2000 Alta Mesa Boulevard for the ultimate SONIC experience!
Numerous customers reported slow service, rude staff, and incorrect orders, particularly during busy hours.
Food Quality
While some customers praised the food as fresh and hot, many others complained about cold or poorly prepared items.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff members, particularly during less busy times.
Inconsistent Experience
Customers noted that experiences varied significantly depending on the time of day, with better service reported during the day compared to evenings.
KR
kizzy rios
Jan 20, 2026
5.0
We always come here for happy hour you get half priced drinks and some snack ables
TJ
T Jones
Jan 19, 2026
3.0
My cheese stick were cold the tater tots were not cooked
LL
Lik Lok
Jan 17, 2026
2.0
The food here is honestly really good — fresh, hot, and exactly what you’d expect. I’ve never had an issue with the quality of the meals, which is the only reason this place isn’t getting one star.
That said, the experience was completely ruined by an employee named Carlos. He refused to let me order, saying I had “ordered too much already,” which makes no sense as a paying customer. When I asked about getting ice cream instead (since the shake machine was broken), he became extremely rude and cursed at me, which is totally unacceptable behavior for someone in a management position.
Good food does not make up for terrible customer service. Carlos was disrespectful, unprofessional, and made the visit uncomfortable. Management seriously needs to address his behavior, because the food deserves better representation than this. I really don’t have problems with any other employee than him he’s rude all around.
JP
Jovean Porter
Jan 2, 2026
1.0
Horrible service. Picked up my mobile order. Handed it to me didn’t ask for condiments or anything with no sauce or anything….asked for it and still didn’t get any. My mom went inside and was told they were too busy to get sauce and said they were very busy when she could have just handed it to her….just for her to come back outside and ask what sauce we needed.
Super rude. Will have to come at a different time for better service.
KB
Krysha Bluitt
Dec 6, 2025
1.0
Horrible service and food was cold after waiting more the 15 mins for 1 burger and a small tater tot. It finally came out after the drive thru had been clear 3 times and it was COLD. Carlos the manager had every excuse except for the truth which was they let my food sit out instead of bringing it out when it was done. I asked for a refund and corporate and the store number and they never gave it to me. Instead they ignored me at stall number 8 until I drove away. I wish I could give 0 stars because this was lazy work ethic and bad management. I would not recommend this location to anyone. Please train better because both him and Cheyenne the carhop needs it