Food Quality
Customers frequently reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff interactions, contributing to a negative dining experience.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their excellent service and friendliness.
Long Wait Times
Numerous customers expressed frustration over long wait times for food and drinks, even with mobile orders.
Inconsistent Experiences
While some customers had positive experiences, many others reported significant issues, indicating inconsistency in service and food quality.