Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, including undercooked burgers and flat drinks.
Operational Issues
Several reviews highlighted problems with long wait times, lack of communication, and early closing hours, causing dissatisfaction.
Positive Experiences
Despite the negatives, there were positive mentions of specific staff members and good food experiences, indicating potential for improvement.