Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1801 Eastchase Pkwy in Fort Worth, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Delivery Issues
Several reviews mentioned delays in delivery, cold food upon arrival, and problems with third-party delivery services.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, such as overcooked or improperly prepared items.
CJ
Cordarius Jones
Feb 17, 2026
1.0
Horrible customer service, very slow also says it’s ready in 15 minutes, takes every bit of 30 minutes!!
AF
Amy Froid
Jan 27, 2026
5.0
This place goes the extra mile I ordered the chocolate chip cookie but I was trying to describe the chocolate hershey brownie. Either way they cooked me the brownie and I was satisfied.
JO
Jennifer Oviawe
Jan 16, 2026
1.0
Horrible. The lady that was at the register looked so confused like it was her first day on the job. She did know what she was doing doing 😆 🤣 😂 She was wearing the cowboys hoodie . She gives off know it all but can't back it up. Very snappy and only sensitive when someone was asking a question about the order like as if she's anticipating another complaint like the ones that are already in their Google view.
TP
tm price
Jan 11, 2026
1.0
Terrible pizza not worth a nickel waist of money nd rude counter hlp
II
I ISNAGYT-
Dec 31, 2025
1.0
Service was so bad I didn’t even wanna order , hearing all the complaints about have to make food , saying they need eat at home I’m not picking no phone up or take another order wait 10 mins him finally come talk to me after he seen me serval time walking past me , came up to me saying wassup what you need ask my question and said nvm and walk out