Papa Johns Pizza

Reviews

• MW

  Michael Watkins

  Dec 18, 2025
  2.0
  PIZZA COMPANIES SHOULD HAVE DEDICATED DRIVERS!!! Recently have been taking advantage of the $9.99 any pizza deal, but have always done delivery. I've ordered a total of 3 times. The first time, phenomenal. Everything was made exactly as ordered, hot and fresh. The 2nd time, the order was messed up (I ordered NY style, got a thin crust). This last time, which was tonight, was abysmal. Every delivery has been handled by doordash, which is a whole other problem in itself. Tonight, in particular, was the tipping point. My order was handled by someone who doesn't speak English, and had trouble following maps, while I don't speak much Spanish, and tried to use Google translate to guide him here, to no avail. The end result was that I had to meet him at a public establishment around the corner from where I live, and then proceed to explain, in a mixture of translated and broken Spanish, that his gps was inaccurate/set up incorrectly. The icing on the cake was doordash calling me to ask if I'd gotten my order, and when I gave them a brief explanation, I was abruptly met with "we'll add it to the report" and then swiftly hung up on. After that call, I learned that I was missing several sauces, including the cream cheese icing to my dessert. Overall, my experience with this location has leftly highly dissatisfied, partly on the establishment, mostly with doordash. Won't be ordering from here again for a long time, if ever.
• LO

  Lawrence House (outordinary)

  Nov 12, 2025
  5.0
  The manager here was able to handle an issue I had no questions asked!
• AW

  Angela Williams

  Nov 11, 2025
  4.0
  Awesome pizza deals
• JR

  Jose Rojas

  Oct 30, 2025
  3.0
  This is good just under staffed during the week lunch time. Come on Papa John's
• T1

  The Official House of Karloff 1985

  Oct 26, 2025
  2.0
  First time ordering from this location, and will give them another chance to improve. Had a slight snafu over delivery instructions but was taken care of... The pizza was excellent but the same cannot be said about the garlic knots, they were so rock hard you could've used them for target practice and the seasoning was in a greasy puddle soaking through the box. And I don't know what happened to the consistency of their garlic dipping sauce, not very impressed with it. Plus the driver an older gentleman looking like the Cryptkeeper with a Vincent Price goatee who has a major attitude problem, Wasn't too happy about the tip, grumbling and calling me a CHEAPSKATE under his breath as he walked away. In my 30-plus years in working customer service, you never speak to a customer like that ever and should be grateful to have a job and accept whatever tips they can afford. If he had spoken that way at a high end pizza restaurant this crotchety old fool would've been shown the door immediately. I've escalated this complaint to corporate and hope they do something about it. I'll give them 2 stars for effort, But there is major room for improvement.

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