Location.com logo
Brand Certified

Papa Johns Pizza

3.3
(327 reviews)

Business Details

2901 Alta Mere, Fort Worth, TX
76116, United States
(817) 566-7200

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Fort Worth, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fort Worth pizza for any occasion. Call us for pizza delivery in Fort Worth or stop by 2901 Alta Mere for carryout to order the best pizza in Fort Worth, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2901 Alta Mere, Fort Worth, TX
76116, United States

Hours

Reviews

3.3
327 reviews
5 stars
138
4 stars
46
3 stars
24
2 stars
20
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong toppings and missing items.

Delivery Issues

Customers frequently experienced long delivery times, canceled orders, and problems with third-party delivery services.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the pizza, including cold, undercooked, or poorly made items.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and friendly staff during their visits.
  • DG
    Donte Green
    4 days ago
    1.0
    I ordered my food online and went in when the tracker said it was ready. Someone else went in right before me. He had an issue with his order something about a discount or free pizza or something. Anyway, I stood there waiting for 15 to 20 minutes with no acknowledgement from any of the other 3 employees working (who were not assisting the othe man. Now coming up on me waiting 20mins a woman walks in and 1 minute later she is asked if she can be helped. What! I'm like "hey man, I was here first. I've been standing here for over 15 mins." All of a sudden now someone wants to help me. I usually don't have problems at this location, but this experience was ridiculous!
  • EF
    Eduardo Flores
    Feb 7, 2026
    3.0
    This location closes way to early. And 1 hour before they close, they don't let you order on the app.
  • JG
    Jeanette G
    Jan 29, 2026
    1.0
    Please don’t order your pizza unless you want a pizza that’s been sitting out for 35 + minutes and then DoorDash will deliver it. People working here have absolutely no customer service etiquette at all.
  • MC
    Marc Chase
    Jan 17, 2026
    1.0
    I realize things happen but obviously some issues at this location. This was a carry out order, I showed up 10 mins after the ETA to be safe. My Order was apparently cooked without cheese so they had to ReDo? I said no problem and waited outside in truck. After 15 mins I went back inside and their deliver guy was very nice and asked my order name and I told him and he grabbed my order off shelf. The lady on phone in chair stated it just came out? Basically my order had been sitting there and all she had to do is waive to me outside that bit was ready! Then I get home and it’s Thin Crust? I ordered on line original crust? Not going back here
  • MW
    Michael Watkins
    Dec 18, 2025
    2.0
    PIZZA COMPANIES SHOULD HAVE DEDICATED DRIVERS!!! Recently have been taking advantage of the $9.99 any pizza deal, but have always done delivery. I've ordered a total of 3 times. The first time, phenomenal. Everything was made exactly as ordered, hot and fresh. The 2nd time, the order was messed up (I ordered NY style, got a thin crust). This last time, which was tonight, was abysmal. Every delivery has been handled by doordash, which is a whole other problem in itself. Tonight, in particular, was the tipping point. My order was handled by someone who doesn't speak English, and had trouble following maps, while I don't speak much Spanish, and tried to use Google translate to guide him here, to no avail. The end result was that I had to meet him at a public establishment around the corner from where I live, and then proceed to explain, in a mixture of translated and broken Spanish, that his gps was inaccurate/set up incorrectly. The icing on the cake was doordash calling me to ask if I'd gotten my order, and when I gave them a brief explanation, I was abruptly met with "we'll add it to the report" and then swiftly hung up on. After that call, I learned that I was missing several sauces, including the cream cheese icing to my dessert. Overall, my experience with this location has leftly highly dissatisfied, partly on the establishment, mostly with doordash. Won't be ordering from here again for a long time, if ever.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: