McDonald's

3.5
923 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15957 N Freeway, Fort Worth, TX
76177, United States

Hours

Reviews

3.5
923 reviews
5 stars
364
4 stars
197
3 stars
119
2 stars
54
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Customers reported issues with food quality, including undercooked items, incorrect orders, and stale food.

Management Issues

Several reviews mentioned unprofessional behavior from management, including dismissive attitudes and failure to resolve customer complaints.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and atmosphere of the restaurant, noting it as a positive aspect during their visits.

Inconsistency

Many customers experienced inconsistent service and food quality, leading to frustration and a lack of trust in the establishment.
  • CC
    Cesar
    2 days ago
    1.0
    Pulled into the drive thru after 9:30-10 pm on a Friday night, my kids wanted happy meals, and no response or acknowledgment that asked us to wait. We waited 10-15 minutes at the drive thru…at which point we drove to the pay window and saw the workers filming tik tok videos. No one was manning the windows and I went in I asked the cashier if the drive thru was closed she said no and looked puzzled. A short second later someone was talking about their tik tok and the cashier said that’s him filming tik toks…needless to say the manager can’t control his crew, and his workers aren’t performing their job duties. People were waiting on their orders and it was about 25 minutes later and I walked in the store and they were just getting their order. Calling regional Monday. The manager said “Ricky, I told you”. Too little too late. Skip this spot not worth the frustrat
  • OM
    Oscar Mijares
    Nov 7, 2025
    1.0
    To the crew working at 8:00pm (drive threw window and manager) I am beyond frustrated with this place. I waited SO long for my food, only to find out they NEVER even started making it. Are you kidding me? Then when they finally decided to make it, they still got my order wrong! The staff didn’t apologize, didn’t seem to care at all — just acted like it was no big deal. The customer service was horrible, the attitude was even worse, and the whole experience was just a mess. Honestly, this was the worst fast food experience I’ve ever had. Save yourself the headache and go somewhere else.
  • RR
    Rane Rutledge
    Nov 2, 2025
    1.0
    Chicken was undercooked and soggy and there were multiple bugs in my take out bag, that’s just unacceptable you guys need to get your store in order, every time I go to this McDonald’s I get terrible food management either doesn’t car or is incompetent
  • TT
    TheShamus81
    Oct 30, 2025
    2.0
    If you're going here for the monopoly game, don't bother, they only have the pieces on select items they give you.And the items are supposed to come on , half of them , aren't there. Also, how do you mess up an order when given specific instructions?And don't bother calling because they won't answer the phone and without a receipt that was not given to me.I can't even make a complaint.Save your money go somewhere else
  • EE
    Elizabeth
    Oct 25, 2025
    1.0
    A few things, they are not giving my rightfully earned stickers for the monopoly game nor I’m getting the digital peels with qualifying items. I had an order that was entitled to 7 stickers and only got 3. And this is the third time in a row. Also, the biscuit steak breakfast sandwich was so bad one day that I don’t understand how they messed it up. Next, they take forever to bring your food to the curbside pickup to the point that the fries and nuggets were no longer crunchy. Last thing they are not making my sugar free coffee without sugar.

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 15957 N Freeway, Fort Worth, TX?

This McDonald's location is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.