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McDonald's

3.5
(865 reviews)

Business Details

15957 N Freeway, Fort Worth, TX
76177, United States
(682) 831-9927
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15957 N Freeway, Fort Worth, TX
76177, United States

Hours

Reviews

3.5
865 reviews
5 stars
338
4 stars
172
3 stars
105
2 stars
52
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to frustration.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with complaints about poor customer service and lack of accountability.

Food Quality

Several customers noted issues with food quality, including undercooked items and incorrect orders, contributing to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and operational inefficiencies.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • DP
    Deborah Pena
    3 days ago
    4.0
    Took a little while to get my order, they did have a busy drive thru at that time. Food was fresh, made right, the dining area and bathroom were clean.
  • LT
    Louisa Trammell
    3 days ago
    4.0
    Wish it had a play place but restaurant was clean and short wait for order.
  • VG
    Vanessa Gonzalez
    4 days ago
    5.0
    i've been going here for years and never had an issue with the food or service ⭐️⭐️⭐️⭐️⭐️
  • KD
    Kimberly Denney
    Feb 8, 2026
    1.0
    If I could give a zero I would! Don’t answer the phone and never make the food correct. It’s said when you need to have something removed due to an allergy and they take that and remove everything and give you your item plain. Not what I asked for! So disappointed because this happens quite often here so stopped ordering. Tried giving them another chance and nope that’s the last time.
  • BR
    Brittany Robey
    Feb 3, 2026
    5.0
    I wanted to write a review for their teammate Mckenzie! My order was messed up and she handled the situation so well and made sure my order was right before I left and I got the sauces I needed. She had such a great attitude and was so sweet!

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 15957 N Freeway, Fort Worth, TX?

This McDonald's location is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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