McDonald's

3.5
940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15957 N Freeway, Fort Worth, TX
76177, United States

Hours

Reviews

3.5
940 reviews
5 stars
371
4 stars
198
3 stars
118
2 stars
55
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about slow service, with many reporting long wait times for their orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of modifications.

Food Quality

Feedback on food quality was mixed, with some customers noting fresh and hot food, while others reported undercooked or stale items.

Management Issues

Several reviews pointed to poor management and lack of accountability among staff, contributing to overall dissatisfaction.
  • CT
    Chase Turner
    4 days ago
    1.0
    Don't go to this one service is inconsistent and rude. Delete orders off their screen. They gotta remake your food. It's a nightmare every time.
  • SJ
    Sandra Jones
    6 days ago
    1.0
    Reposting this review from last week, as somehow my original review from 1/2/2026 has disappeared. I’m generally a fan of McDonald’s for a quick snack. Today I visited this location and ordered a hamburger with no ketchup and a small fry. I should have checked the order before leaving the drive‑thru, because the hamburger was missing all the usual condiments—no mustard, pickles, or onions. Instead, it had only ketchup. I was disappointed in the employees who lack the attention to detail. Thankfully I’m not allergic to ketchup, but I truly dislike it on a burger. The next time I am in the area, I will choose other food options, and not this location. Really hope they can get their act together.
  • SG
    Samuel Garcia
    Dec 21, 2025
    1.0
    The people who work at this place are very unprofessional and lack credibility. They should conduct an inspection. I waited more than 10 minutes for my order and they just ignored me. There was a long line of people waiting to be served, and they ignored them too.
  • JD
    jairo Diaz
    Dec 11, 2025
    1.0
    Pasamos a eso de las 9:30 por una hamburguesa nos dieron mala bebida, y para colmo la señora que parecía latina nos trató de una manera pésima no sé si ella habla inglés o no, pero tuve que responderle en inglés para que cambiara su cara pedante pésima despreciable. Estoy seguro que si no hubiera hablado nada de inglés hubiera seguido con su humillación.
  • SS
    Sky
    Dec 4, 2025
    1.0
    First of all they hold no accountability by having an auto reply to submit feedback somewhere else. My last 2 visits say a lot about the lack of training and management in this place. Simple reading skills are the most basic requirement and yet they can’t read that a biscuit is not a bagel and that SF on coffee stands for Sugar Free. They gave me the whole wrong thing cause they don’t have reading skills. Incompetent is what they are. Train these employees better and hold management accountable. It’s simple! These employees probably don’t care about how the job is done cause at the end of the day you are working at a McDonald’s… however, you are providing a service to people do your part in society.

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 15957 N Freeway, Fort Worth, TX?

This McDonald's location is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.