McDonald's

3.2
384 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
9945 Blue Mound Rd, Fort Worth, TX
76179, United States

Hours

Reviews

3.2
384 reviews
5 stars
142
4 stars
59
3 stars
34
2 stars
24
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude behavior.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not meeting expectations.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including hair in food.
  • FF
    Frostee Feagle
    Nov 10, 2025
    1.0
    I brought my niece here and she got sick .
  • JE
    Jonah Espinoza
    Nov 9, 2025
    3.0
    The food tasted dry
  • MR
    Matt Rall
    Nov 9, 2025
    1.0
    They abuse the "please go to 2nd window/parking space" request here. Got handed a mcflurry then told to wait at next window. 10 cars proceeded to go by behind me with their orders. Finally I just assumed something took too long to make and didnt want to reorder it next time so when I asked what item took so long their response was "nothing took long we just forgot your order. It was on the counter the whole time." This mcdonalds needs to rethink their entire outlook on how to actually use the next window because now ive got cold food and a melted mcflurry.
  • DW
    Des Whittall
    Oct 26, 2025
    3.0
    Adjusted review now I'm not hangry. We joined the drive through and waited almost 40 minutes to pick up our food. I know things happen but there was zero communication. Had the team told us the wait would be more than 10 minutes we would have just left. Still the team member was really nice and the food was as hot and tasty. Really my only feed back is make sure team members are keeping customers informed.
  • BT
    Betty Toney
    Oct 21, 2025
    1.0
    I ask for a Mc Crisp sandwich with all the lettuce tomatoes and dressing on it that I saw on the sign and they sent me back a plain sandwich with nothing on it.But a pickle, i'm pissed because , I had to go right back to work. I will not go back there again. Therefore, I couldn't send it back.

Frequently Asked Questions About McDonald's

What are the regular business hours at this McDonald's location in Fort Worth, TX?

This McDonald's in Fort Worth is open daily from 5:00 AM to midnight (00:00).

What are the drive-through hours for this McDonald's?

The drive-through is available every day from 5:00 AM until midnight (00:00).