Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with employees displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, particularly in the drive-thru.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Speed of Service
Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
Food Quality
While some customers praised the freshness of the food, many others reported receiving cold or improperly prepared items.
AH
Aaron Hollis
1 day ago
1.0
These people are awfully rude and it's probably the worst McDonald's location in Fort Worth due to the way they treat people. Whoever owns this one clearly doesn't care that the staff is rude. It's not just a one time bad experience, it is like this all day long every day
JM
Jenny Menjivar
5 days ago
1.0
Horrible customer service. Employee was rude when I asked for a chocolate milkshake saying “not right now” and I said “are you sure?” I asked because their ice cream machine has been broken for more than a year. Then he was refusing to take my order because he said I was “rude” just because it has been more than a year since their ice cream machine broke. I get that excuse all the time at this location. Also, McFlurrys are never available because of this exact same reason. McDonalds please fix their broken ice cream machine that apparently is only broken if you order in person or drive thru, but is available if you order online or delivery. The audacity with the employees is beyond terrible!
SG
Salma Grado
5 days ago
1.0
Every experience I've had at this mcdonalds is horrible. Employees are all extremely rude. Drive thru takes forever because they constantly close the second lane. Not to mention they close early and dont put up a sign just turn off all the lights even though it says "open" online.
QJ
Quincy Alexander Jones
Nov 14, 2025
5.0
My neighborhood McDonalds always treats me great, I always go inside. I ordered online today and my order was messed up, I went up to the store and Elaina was very helpful and had a great attitude and customer service even while being really busy with the morning rush. Thank you for always giving me great service!
DD
Daniel
Nov 12, 2025
1.0
I had to go back to McDonald's to get my order corrected. I walked in the door set the bag that they gave me with the wrong order in it on the counter and the black man behind the counter wouldn't give me his name after he told me to back up and don't ever put down a bag on his counter like that again I said what are you talking about? I said this is not my order. I said all I've got in this bag is fries. The guy wanted to fight me. He wouldn't give me his name. The bread was stale. French fries were cold absolutely unbelievable
What are the operating hours for dining inside McDonald's at 6401 Camp Bowie Boulevard?
McDonald's is open 24 hours from Monday to Thursday, Saturday, and Sunday. On Friday, it operates from 6:00 AM to 10:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
During what hours can I order delivery from this McDonald's?
Delivery service is available daily from 6:00 AM until 10:00 PM.
What delivery and pickup options does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's conveniently using a mobile device?
You can use the McDonald's App available for iOS and Android to order conveniently. The app links are https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US for Android.
What payment methods are accepted at the McDonald's on Camp Bowie Boulevard?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby schools where McDonald's customers might be students or staff?
Yes, Premier High School is nearby, making this McDonald's a convenient spot for students and staff to grab meals or snacks.
Which nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include El Fenix Mexican Restaurant, Sakura Sushi, Phő Hùng, and Soka Gakkai, offering a variety of cuisines if you want to explore other dining options.
Are there any nearby stores or services where customers can shop or access other conveniences?
Yes, Dollar Tree is nearby for discount shopping and party supplies, and Camp Bow Wow Fort Worth West offers pet boarding and services.
Does this McDonald's location offer any rewards or promotions for frequent customers?
Yes, customers can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.