McDonald's

3.6
1728 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5901 Bryant Irvin Road, Fort Worth, TX
76132, United States

Hours

Reviews

3.6
1,728 reviews
5 stars
670
4 stars
349
3 stars
274
2 stars
140
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees, like Corey and Brittany, received praise for their friendliness, while others were reported as rude and unhelpful.

Food Quality

Frequent complaints about cold or poorly prepared food, including cold fries and incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty tables and unsanitary conditions.

Order Accuracy

Numerous issues with incorrect orders and missing items, leading to customer frustration.

Wait Times

Long wait times reported in both drive-thru and curbside pickup, with some customers waiting over 30 minutes.
  • TL
    Thomas Lewis
    2 days ago
    1.0
    Would give zero stars, hispanic female manager is extremely rude, sat in restaurant for 15 minutes after ordering food, when you ask about it, manager is rude, refused to get my order, had to get refund, will never go back, then when you complain online they send. You to some mcdonalds website, which is a joke, their restaurant is not on there
  • CS
    Cynthia Sams
    Nov 13, 2025
    3.0
    When Shelley & I go to McDonald's on Altamesa and McCart the tables are dirty the floor has not been swept & no one is cleaning the tables.
  • TS
    T Springfield
    Nov 11, 2025
    4.0
    Shout to COREY, 100% customer service! Keep it up!
  • SB
    Shoneen Baldwin
    Nov 8, 2025
    5.0
    I started at that McDonald's when I was you when it first open. It's still just as great. As ever 20 yrs later
  • SJ
    Steve Jenkins
    Oct 22, 2025
    5.0
    OK the food was regular mcdonalds food we all know. I'm giving 5 stars due to the staff on 10/22/25 at 11.15am I placed my order at drive thru and was told 3 times by 3 different team members thank you and have a great day I know it sounds small but so many people don't do it anymore. Thank yall as well and hope each of you have a great day as well. Great management at this location.

Frequently Asked Questions About McDonald's

What are McDonald's general operating hours at 5901 Bryant Irvin Road?

McDonald's at 5901 Bryant Irvin Road is open 24 hours a day, every day of the week.

When is the delivery service available at this McDonald's location?

Delivery at McDonald's on Bryant Irvin Road is available daily from 6:00 AM to 10:00 PM.