Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,879 reviews
5 stars
1,124
4 stars
575
3 stars
483
2 stars
186
1 star
511
What are people saying?
AI-generated from recent customer reviews
Service Quality
The night shift staff received consistent complaints about rudeness, unprofessional behavior, and frequent order mistakes, while the daytime staff were generally praised for their service.
Food Quality
Customers reported mixed experiences with food quality, with some enjoying fresh items while others received cold or incorrect orders.
Operational Issues
Frequent issues with order accuracy, especially with mobile and drive-thru orders, were highlighted, along with complaints about the ice cream machine being out of service.
Customer Experience
Many customers expressed frustration with the lack of responsiveness from staff and management, particularly during late-night hours.
Cleanliness and Atmosphere
The location was noted for being clean and modern, but some customers felt the atmosphere was negatively impacted by the behavior of the staff.
- WBWilliam Bass1 day ago1.0Doesn't matter what time of day or night you come. The ice cream machine is down but they still accept orders in the app.
- QLQueen_ Lex_4 days ago1.0The manager Myra is very disrespectful and has no customer service skills, do not go to their location!!!!
- SDShelly DensonNov 16, 20255.0Very good as always thank you very much to all who want to get out there and earn a living and give excellent customer service
- TBTycameron BurnsNov 12, 20251.0I work late nights, I come to this McDonald’s EVERYDAY, throughout day and night to order food, and or attempt to try to order a Frappe, they always lies and says the machine is down because they don’t want to make it, do this location not serve fappes anymore or do I need to call corporate due to false advertisement?
- HGHolly GrantNov 6, 20251.0I promise this is the worst McDonald's ever the food is so nasty I went with my family and I asked them to make everything fresh and it wasn't the fries you can tell they used some old left over fries put them back in the grease let them heat up and then serve them the burgers sloppy it wasn't even warm I hate it that I spent $40 at this McDonald's and then when I asked for some extra sauce she had the nerve to charge me a $1.50 after she knew how the food was they do not care about the customer all they want is the money they don't give a damn how they serve people the McDonald's in kennedale is the best I have never had a problem out of them every time my family and I go we are treated with the utmost respect and they never get our order wrong it is always fresh and hot kudos to the kennedale McDonald's the one in everman is dirt literally
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 8651 S Freeway, Fort Worth, TX?
This McDonald's location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open 24/7, from 00:00 to 23:59 every day.
What delivery and pickup services are available at this McDonald's?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online through their delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on iOS and Android.
What types of payments are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 8651 S Freeway, Fort Worth, TX 76140, United States.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burger King, Popeyes Louisiana Kitchen #12557, Golden Chick, Tacos Taqueria, and Panda Express, providing several dining choices in the area.
What coffee shops can I visit near this McDonald's?
Starbucks is located nearby, making it convenient to grab coffee before or after your meal at McDonald's.
Are there any nearby services where I can get my car washed while visiting McDonald's?
Yes, there are car wash services nearby including Katie's Express Car Wash and Shell gas station which also offers a car wash and convenience store.
What amenities does this McDonald's offer for customers using their location?
This McDonald's provides drive-thru, WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance your experience.