Brand Certified
McDonald's
3.5(2640 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8651 S Freeway, Fort Worth, TX
76140, United States
Certified by McDonald's • Mar 01, 2026
(817) 293-1672
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,640 reviews
5 stars
989
4 stars
519
3 stars
454
2 stars
177
1 star
501
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale items and cold food, although some customers praised the freshness of their meals.
Management Issues
Several reviews pointed to ineffective management, especially at night, with complaints about staff behavior and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members and appreciated the quick service during daytime hours.
- SNSam Neville5 days ago1.0Ordered food online. When I pulled up to the drive through, they told me their systems were down and to wait 20 minutes. After waiting 30 minutes, I was told they had canceled my order. What a massive waste of my time.
- YTYay Teet6 days ago1.0Black lady with the horrible make up in drive thru this morning was so rude
- GGGwendolynFeb 19, 20261.0NOT OPEN 24/7. Workers will say it’s closed and won’t let you board in person, and if you order online and come to pick up, they simply won’t make your order and will say they’re closed.
- BHBabygurl HernandezFeb 9, 20261.0Apparently this location doesn’t do “separate orders” or “milkshakes or smoothies” @10pm. If you are just LAZY just say that workers at this location shouldn’t be working if there going to be THAT LAZY. On the other side of that THEY ARE RUDE including managers or shift leads whatever they are. You’ve really have to be THAT MISERABLE to treat people the day you do leave your attitude & problems at home don’t take that out on your customers.
- ELerica lozanoJan 28, 20261.0The manager Alejandra was very rude upon our arrival, she was having some technical difficulties with finding my mobile order after confirming a few times that I was at the correct location and I was giving her the correct code she proceeded to be very rude as she was trying to "help" troubleshoot the problem. Her tone was not the best from the start but it got worse as the interaction went on. She finally said "just pull around to the front", we were met with a very nice lady at the first window, she greeted us and said our order popped up on her screen and then we made it to the second window where Ms Alejandra ignored we were even there and had someone else help us. That would have been a perfect time to turn our experience around and just apologize for the unnecessary attitude but I guess that was too much to ask. If you go to this location avoid Ms Alejandra as she's very unwelcoming.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 8651 S Freeway, Fort Worth, TX?
This McDonald's location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open 24/7, from 00:00 to 23:59 every day.
What delivery and pickup services are available at this McDonald's?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online through their delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on iOS and Android.
What types of payments are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 8651 S Freeway, Fort Worth, TX 76140, United States.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burger King, Popeyes Louisiana Kitchen #12557, Golden Chick, Tacos Taqueria, and Panda Express, providing several dining choices in the area.
What coffee shops can I visit near this McDonald's?
Starbucks is located nearby, making it convenient to grab coffee before or after your meal at McDonald's.
Are there any nearby services where I can get my car washed while visiting McDonald's?
Yes, there are car wash services nearby including Katie's Express Car Wash and Shell gas station which also offers a car wash and convenience store.
What amenities does this McDonald's offer for customers using their location?
This McDonald's provides drive-thru, WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance your experience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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