McDonald's

3.5
1388 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5124 North Tarrant Pkwy, Fort Worth, TX
76244, United States

Hours

Reviews

3.5
1,388 reviews
5 stars
526
4 stars
290
3 stars
223
2 stars
95
1 star
254

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders, leading to frustration and dissatisfaction.

Customer Service

Numerous reviews highlighted rude or inattentive staff, with several customers feeling ignored or treated poorly during their visits.

Food Quality

Several customers complained about the quality of food, mentioning burnt items, old ingredients, and unsanitary conditions.

Cleanliness

The cleanliness of the restaurant, especially the play area, was frequently criticized, with reports of dirty conditions and unpleasant odors.

Service Speed

Customers consistently noted long wait times for their orders, both in the drive-thru and inside the restaurant.
  • DF
    Diana Flores
    Dec 28, 2025
    1.0
    I went to McDonald’s expecting the bare minimum: chicken nuggets. Somehow, even that was too much to ask. They did not put my chicken nuggets in the bag at all, which is literally the entire reason I was there. I left, realized my food was missing, and had to come back and practically fight for my own food like I was asking for something unreasonable instead of an item I paid for. And it somehow got worse. The food I did get was burnt—not “a little crispy,” not “well done,” but straight-up charcoal-adjacent. It tasted like it had been forgotten in the fryer while time itself passed. On top of all that, they forgot my sauce too. After already coming back once, I then had to fight again just to get my sauce. Why is getting chicken nuggets and sauce at McDonald’s treated like a side quest? This location manages to mess up one of the simplest menus on Earth. McDonald’s is supposed to be fast food, not a survival challenge where you have to return and argue for every item you ordered. I left hungry, annoyed, burnt-food–traumatized, and exhausted from having to defend my right to nuggets and sauce. Absolutely ridiculous.
  • CC
    Consumer Consumer
    Dec 6, 2025
    2.0
    Came home with a Quarter pounder the bun upside down when they made it.
  • MT
    M Todd
    Dec 1, 2025
    5.0
    Food was hot and fresh good service Martin Todd Franklin Kansas
  • AH
    Abi hancock
    Nov 15, 2025
    1.0
    The entire place smelled like sewage and the Dr Pepper I got from the front didn’t taste right so I had them get it from the back and it still didn’t taste right then I got tea instead and it tasted sour the play area was also pretty dirty and we all feel sick after eating
  • ES
    Emily Stanford
    Nov 12, 2025
    1.0
    Absolutely the worst experience here yesterday. I ordered a chicken nugget meal and a $5 meal deal. I was greeted with “what do you want?” In a very rude tone. I politely told her my order, with a water. She said sorry we can’t serve water with the meals only soft drinks. Which I know is not true because every single time I ever go to McDonald’s, I always order water because I don’t drink soda. So I didn’t get a drink with my meals. Then I went up to the window to get my food and I asked her for some sauce and she said that it was $.40 per sauce. Then I asked her doesn’t sauce come with the chicken nugget meal? She said nope $.40 for each one. Then, we got our food. The burger patty was rock hard and the chicken nuggets were mushy. It was disgusting. My kids didn’t eat it, and they cried. Worst experience ever! Rude staff nasty food! Highly disappointed. If you don’t want to work at McDonald’s then don’t!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 5124 North Tarrant Pkwy?

The drive-thru is open from 5:00 AM to 11:00 PM Monday to Wednesday and Sunday, and extended to 2:00 AM on Thursday and Friday, with Saturday hours from 5:00 AM to 11:00 PM.

Can I order delivery from McDonald's in Fort Worth and what are the delivery hours?

Yes, delivery is available with hours from 5:30 AM to 10:30 PM Monday through Wednesday and Sunday, all day on Thursday and Saturday, and 8:00 AM to 11:29 PM on Friday.