McDonald's

3.7
1420 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3250 Heritage Trace Pkwy, Fort Worth, TX
76177, United States

Hours

Reviews

3.7
1,420 reviews
5 stars
599
4 stars
303
3 stars
221
2 stars
80
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and customer service, including rude staff and long wait times.

Food Quality

There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, particularly in the play area and restrooms, raising health concerns.

Speed of Service

While some customers appreciated the fast drive-thru service, others experienced significant delays, especially when ordering inside.
  • RP
    Ram Poudel
    2 days ago
    1.0
    This is first time I felt not good service at Drive Thru. I was planning to get lunch for my both kids but due to service, I got just one item and move form there 01/10/2026 around 2 PM
  • JJ
    Jennifer Joplin
    Jan 3, 2026
    1.0
    Came home to eat my chicken sandwich and it was covered, Bun and all in wilting and brown lettuce. Thank you for ruining my appetite and wasting my money.
  • DC
    Denise Cobbs
    Dec 31, 2025
    5.0
    Always greeted with a smile
  • MR
    Matthew Reiger
    Dec 8, 2025
    5.0
    This location never disappoints, I’m a local and I’ve been coming here since it opened. The food is always hot and the drive through moves really quick. It’s definitely nice having a good McDonalds like this so close to home.
  • PS
    Paul Stratton
    Dec 8, 2025
    3.0
    Food is typical and customer service has gone to zero. The food ordering stations are colder and less friendly. Everything, including ketchup, has a cost. I’m surprised they don’t charge me for removing pickles. Again, how much for a single packet of ketchup?

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3250 Heritage Trace Parkway?

McDonald's is open from 6:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:59 PM Monday through Saturday, and from 6:00 AM to 11:59 PM on Sunday.