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McDonald's

3.4
(2132 reviews)

Business Details

4405 SW Loop 820, Fort Worth, TX
76132, United States
(817) 292-5663
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4405 SW Loop 820, Fort Worth, TX
76132, United States

Hours

Reviews

3.4
2,132 reviews
5 stars
761
4 stars
399
3 stars
356
2 stars
147
1 star
469

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.

Management Issues

Several reviews mentioned unprofessional behavior from management, including yelling at staff and customers, contributing to a negative atmosphere.

Cleanliness

The restaurant was noted to be dirty and poorly maintained, with trash and spills reported in various areas.
  • JW
    Jamesha Williams
    2 days ago
    1.0
    First of all, Chick-fil-a would NEVER ! I did a mobile app. Not know how to request for jelly/syrup. Usually when doing curb side they bring out condiments for you to request, this man as usual comes out (fast paced) hands you your food and immediately walks off. No good morning, no have a good day, no NOTHING. I realize I didn’t get any condiments and go around to go in to request. Inside they watch you stand there without asking how can I help you or anything. The guy that came out walks by to go deliver another outside order, no I’ll be with you in just a sec, nothing. He comes back behind the counter, finally asks what do I need. I advise him I ordered 4 sausage biscuits and didn’t get condiments. He tells me how to request them on the app rudely. No asking what it is I want just hands me 4 grape jelly packages, I ask for syrup and says it’ll be a charge. I ask is he the manager, he says yes. Asks for his name and he walks off ignoring me after asking for his name 3x’s. I hate having to do bad reviews especially dealing with people and their jobs. But I hate being mistreated when I’m being polite and respectful. For him to be a manger, he is HORRIBLE. I’ve heard about him from a couple-worker but never experienced bad service until now. I won’t lie and say I won’t be back because it’s the only McDonalds by my job, but I pray he does better.
  • DT
    Drew T
    3 days ago
    1.0
    SLOW!!! Took 20 minutes to get an order at 3pm on a Saturday.
  • JJ
    Jess
    5 days ago
    1.0
    This place is a rip off, They want to charge you a Dollar for a cup of Ice!! You can get a cup of ice free anywhere and this place chages a wholevDollar!!+
  • LT
    Lauren Taylor
    Feb 13, 2026
    1.0
    If youre a delivery driver, pick up are bit or miss, sometimes the counter person is really nice, then there are other times you get one that wants to talk back for some reason 🫠 Like I just want to pick up my dash and go but they make it an issue.
  • GD
    Glenda Diaz
    Feb 1, 2026
    5.0
    I went around 11:30pm on Saturday January 31. My order was taken, pulled up to pay and the gentleman was very friendly and smiled. I pulled up to the pick up window and this gentleman was also friendly and offered to give me a cup of whip cream for my puppies. I truly appreciated the thoughtfulness even when the manager(?) got upset with him. Thank you to both young men for the great customer service!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?

McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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