McDonald's

3.4
2242 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4405 SW Loop 820, Fort Worth, TX
76132, United States

Hours

Reviews

3.4
2,242 reviews
5 stars
815
4 stars
437
3 stars
382
2 stars
148
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Freshness

Some customers noted that food quality varied, with mentions of fresh items but also complaints about cold or poorly prepared food.

Management Issues

Several reviews pointed to management being unhelpful or rude, contributing to a negative customer experience.

Order Accuracy

Many customers expressed frustration over incorrect orders, with a significant number reporting that their requests were not fulfilled properly.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
  • GM
    Gertrude Milhouse
    Nov 11, 2025
    2.0
    Y ask the veterans what size combo we want? Then ask multiple times at the product window what size combo we asked 4 only 2 insist we get the medium combo?! Just say we're offering free medium meals rather than behaving this way. No wonder i left this company alone!
  • JS
    Josh Silver
    Nov 10, 2025
    1.0
    Where to start off so everybody here is rude. It seems like they just want the numbers and they don’t care about Customer Service. Very unprofessional. Take your time. Drive another mile or two to another McDonald’s so sad to see this is the fall of McDonald’s I believe.
  • TL
    Tracy Latimer
    Oct 30, 2025
    5.0
    I feel like this is the only Mc Ds around that gives you fresh food its worth the drive the opposite direction
  • JM
    Joey Martinez
    Oct 20, 2025
    2.0
    Cant tell you how many times this McDonalds either shows up or disappoints it the biggest hit or miss. The last time I went about a week ago me and about 6 others were waiting on orders for about 30 minutes. Food was wrong for all them except me who had to wait for everyone else to get their food, (I had ordered first), so i guess small win but I'll come back just a really bad day I guess and not the typical one.
  • KR
    Kimberly Reese
    Oct 11, 2025
    1.0
    Very slow and I’m pretty sure the franchise owner is keeping the monopoly packaging for themselves. Visited twice and both times did not receive monopoly pieces on items that should have had it. First visit: 4 Sausage McMuffins, 2 Hash-browns and a Large Coke. The Coke was the only item with a Monopoly piece. Second Visit: Quarter Pounder W/Cheese, Fries and a Large Powerade. The drink again was the only thing with a monopoly piece on it. Unfortunately, it seems McDonald’s can’t escape the scammers with this monopoly game. Best to just leave it in the past.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?

McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.