McDonald's

3.4
2267 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4405 SW Loop 820, Fort Worth, TX
76132, United States

Hours

Reviews

3.4
2,267 reviews
5 stars
824
4 stars
436
3 stars
382
2 stars
150
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, often waiting excessively for their orders.

Cleanliness

The restaurant was noted to be dirty and poorly maintained, with trash and spills reported in various areas.

Food Quality

While some customers mentioned fresh food, many others reported receiving cold or unsatisfactory meals.
  • KC
    kera conley
    2 days ago
    1.0
    This was one of the most uncomfortable fast-food experiences I’ve ever had. The manager was openly yelling at employees and calling them “stupid” in front of customers. It was loud, unprofessional, and honestly embarrassing to witness. No one deserves to be treated like that at work, especially over fast food. The environment felt tense and hostile, and it completely ruined the visit. If this is how management treats staff, it says a lot about the culture here. I won’t be coming back, and I wouldn’t recommend this location to anyone who expects basic respect and professionalism. On top of that, they got our order wrong and when I asking for our missing burger it seemed to be a hassle to do their job. She is yelling at all employees in the back in middle of a dinner rush and it’s truly uncomfortable.
  • BC
    Bryson Cain
    2 days ago
    1.0
    All I hear when I’m ordering and eating is the manager yelling and telling everyone else that is working to shut up. Just talking to them very unprofessional and disrespectful. On top of that didn’t get my order right.
  • MM
    Malik
    4 days ago
    1.0
    Worst McDonald's I've been too. I placed an order, waited 20+ minutes for my order & received the wrong order. The manager was rude and had an attitude giving me a refund. I'd advise others to avoid this place
  • LL
    LaLa Lee
    Dec 23, 2025
    1.0
    If I’m spending my hard-earned money, I expect to actually receive what I paid for. I placed a mobile app order for lunch for my family, and they forgot half of the food and still managed to mess up the rest of the order. This was a complete waste of my time and money. I didn’t even bother going back because the lady working there had a nasty, unprofessional attitude. If you hate your job that much, go home. Customers shouldn’t be treated like an inconvenience. Extremely disappointing. I will not be returning. Do better, McDonald’s.
  • DD
    Dennis
    Dec 15, 2025
    1.0
    This is probably the worst McDonald’s to go around the area. Went thru the drive-thru to get my food I always check my food before leaving. My food was not warm at all it was cold. I do not why they would even serve me this food when I told the lady she was rude about it and said they couldn’t do anything about it.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?

McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.