Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.
Management Issues
Several reviews mentioned unprofessional behavior from management, including yelling at staff and customers, contributing to a negative atmosphere.
Cleanliness
The restaurant was noted to be dirty and poorly maintained, with trash and spills reported in various areas.
JW
Jamesha Williams
2 days ago
1.0
First of all, Chick-fil-a would NEVER ! I did a mobile app. Not know how to request for jelly/syrup. Usually when doing curb side they bring out condiments for you to request, this man as usual comes out (fast paced) hands you your food and immediately walks off. No good morning, no have a good day, no NOTHING. I realize I didn’t get any condiments and go around to go in to request. Inside they watch you stand there without asking how can I help you or anything. The guy that came out walks by to go deliver another outside order, no I’ll be with you in just a sec, nothing. He comes back behind the counter, finally asks what do I need. I advise him I ordered 4 sausage biscuits and didn’t get condiments. He tells me how to request them on the app rudely. No asking what it is I want just hands me 4 grape jelly packages, I ask for syrup and says it’ll be a charge. I ask is he the manager, he says yes. Asks for his name and he walks off ignoring me after asking for his name 3x’s. I hate having to do bad reviews especially dealing with people and their jobs. But I hate being mistreated when I’m being polite and respectful. For him to be a manger, he is HORRIBLE. I’ve heard about him from a couple-worker but never experienced bad service until now. I won’t lie and say I won’t be back because it’s the only McDonalds by my job, but I pray he does better.
DT
Drew T
3 days ago
1.0
SLOW!!! Took 20 minutes to get an order at 3pm on a Saturday.
JJ
Jess
5 days ago
1.0
This place is a rip off, They want to charge you a Dollar for a cup of Ice!! You can get a cup of ice free anywhere and this place chages a wholevDollar!!+
LT
Lauren Taylor
Feb 13, 2026
1.0
If youre a delivery driver, pick up are bit or miss, sometimes the counter person is really nice, then there are other times you get one that wants to talk back for some reason 🫠 Like I just want to pick up my dash and go but they make it an issue.
GD
Glenda Diaz
Feb 1, 2026
5.0
I went around 11:30pm on Saturday January 31. My order was taken, pulled up to pay and the gentleman was very friendly and smiled. I pulled up to the pick up window and this gentleman was also friendly and offered to give me a cup of whip cream for my puppies. I truly appreciated the thoughtfulness even when the manager(?) got upset with him. Thank you to both young men for the great customer service!
What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?
McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.
What are the delivery service hours for this McDonald's location?
Delivery is available every day from 7:00 AM to 10:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What online options are available for ordering food at McDonald's?
You can order food via the McDonald's App, Android app, or online through their delivery website at https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this Fort Worth location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there nearby coffee shops where I can grab a different breakfast or a coffee after visiting McDonald's?
Yes, Panera Bread, a coffee shop, cafe, and bakery, is nearby and offers a variety of breakfast and coffee options to complement your visit.
What options do I have for other dining experiences near this McDonald's?
Nearby dining options include Denny's and Dennys Restaurant, both diners offering American and breakfast/brunch meals, as well as Jack in the Box, another fast food burger restaurant.
Are there any nearby facilities for fitness or recreation around McDonald's?
Yes, you can visit DNA Chess Club, a sports club and recreation venue, as well as YMCA and E. R. Van Zandt Southwest YMCA gyms close by for your fitness needs.
How can nearby office and printing services benefit me when visiting this McDonald's?
Nearby, there are Office Depot - Fort Worth 3245 for office equipment and IT services, and Office Depot Print & Copy along with PIC Printing for your printing needs, which can be convenient if you want to manage work or print materials before or after enjoying your meal.
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