Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Freshness
Some customers noted that food quality varied, with mentions of fresh items but also complaints about cold or poorly prepared food.
Management Issues
Several reviews pointed to management being unhelpful or rude, contributing to a negative customer experience.
Order Accuracy
Many customers expressed frustration over incorrect orders, with a significant number reporting that their requests were not fulfilled properly.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
GM
Gertrude Milhouse
Nov 11, 2025
2.0
Y ask the veterans what size combo we want? Then ask multiple times at the product window what size combo we asked 4 only 2 insist we get the medium combo?! Just say we're offering free medium meals rather than behaving this way. No wonder i left this company alone!
JS
Josh Silver
Nov 10, 2025
1.0
Where to start off so everybody here is rude. It seems like they just want the numbers and they don’t care about Customer Service. Very unprofessional. Take your time. Drive another mile or two to another McDonald’s so sad to see this is the fall of
McDonald’s I believe.
TL
Tracy Latimer
Oct 30, 2025
5.0
I feel like this is the only Mc Ds around that gives you fresh food its worth the drive the opposite direction
JM
Joey Martinez
Oct 20, 2025
2.0
Cant tell you how many times this McDonalds either shows up or disappoints it the biggest hit or miss. The last time I went about a week ago me and about 6 others were waiting on orders for about 30 minutes. Food was wrong for all them except me who had to wait for everyone else to get their food, (I had ordered first), so i guess small win but I'll come back just a really bad day I guess and not the typical one.
KR
Kimberly Reese
Oct 11, 2025
1.0
Very slow and I’m pretty sure the franchise owner is keeping the monopoly packaging for themselves. Visited twice and both times did not receive monopoly pieces on items that should have had it.
First visit: 4 Sausage McMuffins, 2 Hash-browns and a Large Coke. The Coke was the only item with a Monopoly piece.
Second Visit: Quarter Pounder W/Cheese, Fries and a Large Powerade. The drink again was the only thing with a monopoly piece on it.
Unfortunately, it seems McDonald’s can’t escape the scammers with this monopoly game. Best to just leave it in the past.
What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?
McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.
What are the delivery service hours for this McDonald's location?
Delivery is available every day from 7:00 AM to 10:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What online options are available for ordering food at McDonald's?
You can order food via the McDonald's App, Android app, or online through their delivery website at https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this Fort Worth location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there nearby coffee shops where I can grab a different breakfast or a coffee after visiting McDonald's?
Yes, Panera Bread, a coffee shop, cafe, and bakery, is nearby and offers a variety of breakfast and coffee options to complement your visit.
What options do I have for other dining experiences near this McDonald's?
Nearby dining options include Denny's and Dennys Restaurant, both diners offering American and breakfast/brunch meals, as well as Jack in the Box, another fast food burger restaurant.
Are there any nearby facilities for fitness or recreation around McDonald's?
Yes, you can visit DNA Chess Club, a sports club and recreation venue, as well as YMCA and E. R. Van Zandt Southwest YMCA gyms close by for your fitness needs.
How can nearby office and printing services benefit me when visiting this McDonald's?
Nearby, there are Office Depot - Fort Worth 3245 for office equipment and IT services, and Office Depot Print & Copy along with PIC Printing for your printing needs, which can be convenient if you want to manage work or print materials before or after enjoying your meal.