Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews mentioned issues with food quality, such as stale items, incorrect orders, and food safety concerns.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall store operations.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and lack of soap in restrooms.
Customer Experience
Overall, the dining experience was marred by rude staff interactions and a lack of attentiveness to customer needs.
PD
Perro Dorado
5 days ago
1.0
The worst customer service, I was in the left line, and the employee took 4 orders on the right line while she was ignoring me.
YR
Yesly Ramos
Nov 17, 2025
1.0
Worst McDonald’s ever! Horrible and rude staff. No one ever acknowledges you there and they take forever to give you your food, and then it’s always wrong. This is the second time I order AND PAY online using the mobile app and we get there and the store is closed! Absolutely pathetic! They close whenever they feel like it all the time.
SS
sofia
Nov 8, 2025
1.0
Raw meat
this is not even cooked right
service is not good, took so long for my order to be ready even though there weren’t any people??? broken slushee machine???
wth
do not recommend
EF
Evelin Farias
Nov 6, 2025
1.0
Don't come to this location! Every time I try using my rewards they flip out ALL the time. Had a cashier saying she don't care about anything I was telling her when I was just explaining myself. Better customer service is needed at this location. And if you hate your job just work somewhere else , where you don't talk to people like that! I won't be coming here anymore. This place needs a whole new staff!
LW
Lynn W
Oct 30, 2025
1.0
Took the grandkids there since there is an indoor play area. Purchased 2 cheeseburger happy meals with bottled water (like it says on the screen I order from) 1 burger was ketchup and pickles the other normal. Also ordered 2 cheeseburger meal with a coke and medium lemonade and 2 oreo mcflurries. We received 2 happy meals with no burgers in the the boxes, 1 straw for 2 drinks and no bottled waters and m&m mcflurries.
I went to the counter 4 different times. When she gave me waters it was in cups. I said I ordered bottled water like it says on your screen. She said this is how we do it. Maybe they should change the screen. They remade the correct mcflurries. One of the regular cheeseburgers had mayo on it and needed to be replaced. Absolute example of not paying attention. The manager was treating me like I did something wrong. But I guess after the 4th time to the counter and said get it together she didn't like that. Mind you I never raised my voice due to setting an example to my grandchildren.
Time to find a better place to go
What are the regular dining hours at McDonald's on Risinger Road in Fort Worth?
McDonald's is open for regular dining from 7:00 AM to 10:00 PM every day of the week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open daily from 5:00 AM until 1:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Delivery is available daily from 5:00 AM to 9:00 PM. You can order online through their delivery site or app.
What pickup and delivery services does McDonald's offer?
Services include curbside pickup, delivery, same day delivery, and no contact delivery.
Which payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact number for McDonald's on Risinger Road?
McDonald's is located at 4375 Risinger Road, Fort Worth, TX 76123. The main phone number is +1 817-361-0553.
Is there a mobile app available for ordering McDonald's conveniently?
Yes, the McDonald's App is available on both the Apple App Store and Google Play Store for easy ordering and mobile offers.
Which nearby fast food restaurants can I visit around McDonald's on Risinger Road?
Nearby fast food options include Golden Chick, Little Caesars Pizza, Louisiana Famous Fried Chicken USA, Captain D's, and Jack in the Box, all within close proximity.
Are there convenient banking facilities near McDonald's on Risinger Road?
Yes, Chase Bank and its ATMs are nearby, making it easy to handle your banking needs before or after your meal.
What other services or amenities are located close to McDonald's on Risinger Road?
Nearby amenities include Walgreens ATM, LibertyX Bitcoin ATM, 7-Eleven convenience store and gas station, UPS Access Point for shipping, and automotive services like AutoZone and Take 5 Oil Change.