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McDonald's

3.3
(1400 reviews)
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Business Details

4420 Western Center Blvd, Fort Worth, TX
76137, United States
(817) 847-5959
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4420 Western Center Blvd, Fort Worth, TX
76137, United States

Hours

Reviews

3.3
1,400 reviews
5 stars
481
4 stars
242
3 stars
206
2 stars
112
1 star
359

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and lack of assistance.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently experienced long wait times for their orders, both in the drive-thru and curbside pickup.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Feedback indicated that food was often cold, stale, or not fresh, leading to dissatisfaction among customers.
  • KV
    Katie Vee
    3 days ago
    1.0
    Burnt, old fries that were brown and disgusting. One of the toilets had diarrhea all over it, and the manager was in there when I mentioned it. Will not come back.
  • CC
    C C
    Feb 1, 2026
    1.0
    No point in ordering curbside if it takes triple the time than the drive thru. On top of that the food was cold so it was probably sitting there ready but no one brought it out.
  • ML
    Minh Le
    Jan 23, 2026
    1.0
    Super rude. Called store to complain about an online order for two 20 pieces nuggets but packed only one box of 20 nuggets in the bag. Didn't apologize and just said call Door Dash then hung up.
  • HR
    Harley Ramirez
    Jan 8, 2026
    2.0
    Order had to pull up so food can be made. They gave me my sunday so it could melt why I wait for my food to be made. Could of waited till food was ready to make my sunday and bring it out with my food. Pointless to get a sunday
  • FF
    Favian Favian
    Dec 29, 2025
    1.0
    The worst customer service experience ever; they ignore people. and they treat customers badly
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Certified March 01, 2026Yext Knowledge Graph
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