McDonald's

3.4
3113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 E Loop 820, Fort Worth, TX
76112, United States

Hours

Reviews

3.4
3,113 reviews
5 stars
1,105
4 stars
606
3 stars
539
2 stars
244
1 star
619

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness and lack of assistance from staff.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, often requiring multiple visits to resolve.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained equipment, including soda machines and food quality.

Long Wait Times

Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.

No Refills

A common complaint was the lack of drink refills, which frustrated many customers, especially families.
  • BL
    Bobby Laquitara
    1 day ago
    4.0
    The food was hot and served faster than I remenber. Wonderful meal. Too pricey for a young family. It was $20 to eat good. Each person.
  • JW
    Jacob Watt
    Nov 15, 2025
    1.0
    Got food poisoning from this location. Staff were just socializing and not attentive to customers.
  • DN
    Diana Najera
    Nov 7, 2025
    1.0
    Pésimo servicio, dure media hora esperando un café la señora que nos atendió super lenta para todo y no fuimos los únicos adelante habiaas personas esperando, primera y ultima vez que vengo aqui
  • WR
    William Robbins
    Nov 5, 2025
    3.0
    This location has its ups and downs to the place. I felt the service was pretty good for the place to be so busy when I arrived. Store was very clean inside and out but I had issues with the food. I only ordered two McChickens that day but came to find out both sandwiches were loaded with mayonnaise. I was very upset because I didn't notice it until I was back on the highway headed home already. This place has its ups and downs in my opinion.
  • JO
    Juan Orduna
    Nov 1, 2025
    1.0
    Solid 1 star. Food was not bad just too slow even for 1 drink (35 min) corporate needs to investigate this place how is this the only location with no refills, in the time I was there so many customers were unhappy with service. Self serve machine doesn't give receipts so they ask customers to open their bank account for proof of purchase

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 6:00 AM to 10:00 PM every day of the week.

Does McDonald's offer delivery services at this location?

Yes, delivery is available daily from 4:00 AM to 1:00 AM, including same-day and no-contact delivery options.