McDonald's

3.7
2100 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2248 Jacksboro Hwy, Fort Worth, TX
76106, United States

Hours

Reviews

3.7
2,100 reviews
5 stars
926
4 stars
431
3 stars
297
2 stars
125
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, and instances of mold or contamination.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and restrooms, raising concerns about hygiene.

Management Problems

Customers expressed dissatisfaction with management's handling of complaints and overall professionalism.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating occasional positive experiences.
  • MM
    Melissa Moore
    6 days ago
    1.0
    Ordered from the app to save time and had special requests (extra sauce and no onions) however served whatever was under the light and special requests were ignored. Staff unhappy and it shows in how they greeted you. Won’t be back to this store since I’ve been to other McDonalds locations that are WAY better! This location is a waste of time, money, and doesn’t follow McDonalds franchise standards.
  • MB
    Monica Bejarano
    Nov 13, 2025
    2.0
    Great indoor playground but be mindful if you have children. They give out OLD toys even if they have current ones. Heard it directly from the staff’s mouth. They just wanna get rid of whatever old toys they have to unlucky, unsuspecting kids, who are rightfully expecting to get what they are currently advertising. So check your toys before you drive off, if that matters to you.
  • FG
    Fabian Garcia
    Nov 9, 2025
    1.0
    La señora que esta agarrando las órdenes tiene una manera de atender muy prepotente. Mal servicio de parte de ella
  • LA
    L Andrade
    Nov 4, 2025
    5.0
    This Mds has gotten better with there costumer service. Play area has been keeped clean.
  • OH
    Ozzy Hemp
    Oct 30, 2025
    1.0
    Ronald McDonald would be upset at y'all for selling cold fries and hard hamburger buns

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2248 Jacksboro Hwy, Fort Worth?

The McDonald's location at 2248 Jacksboro Hwy, Fort Worth is open daily from 7:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's?

Drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 7:00 AM to midnight.