Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and indifference towards customers.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with food quality, including stale items and food safety concerns.
Wait Times
Many customers experienced long wait times for their orders, with some waiting over 30 minutes, leading to frustration.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received mixed reviews, with some noting dirty conditions and poor design.
Order Accuracy
Several customers reported incorrect orders and issues with missing items, indicating a lack of attention to detail.
RM
Robert Madrigal
6 days ago
1.0
I visited this store today and I watched on as the cashier, I found out is a manager named Juanita was cold and indifferent to US American customers. It seems as though you have to speak Spanish for her to act in a friendly manner towards you. I watched on as a African-American acted friendly towards her and she was indifferent. As I walked up I made sure to make friendly eye contact and she reacted as unfriendly as you can get.Yet the guy behind me said good morning in Spanish and she reacted in a very friendly manner..
I also noticed that the Spanish speakers order was ready ahead of other people that were waiting before him including me. One day I would like to come in more prepared as in with a hidden camera and catch all this on video. Then I could report it to the proper authorities. Because I know a simple review really doesn't matter to a large corporation like McDonald's.
BZ
Bill Zilbeaty
Feb 18, 2026
2.0
Store Lobby and restroom area poorly designed. McDonald's area does not good have a good atmosphere. High ceilings and low lighting, not a cozy atmosphere like many McDonald's. And this is a truck stop location and most electrical outlets in sitting area have been blocked off ???? Won't come back.
GG
Guadalupe Gallegos
Feb 6, 2026
5.0
Food was excellent
GM
Gina Meeks
Jan 21, 2026
5.0
Clean And Pleasant Place And Food Was Fresh And No long Wait.
ZZ
ZayaYagami
Jan 7, 2026
1.0
Ordered two strawberry and cream pies with our number. 9 combo. Weren't charged for the pies, but didn't have the decency to tell they were out.
And took over ten minutes to get our order and didn't communicate at all about the wait.
One of the worst services ever!
What are the operating hours of McDonald's at 2400 Alliance Gateway Fwy, Fort Worth?
McDonald's at 2400 Alliance Gateway Fwy, Fort Worth, is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers drive-through service 24/7.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available 24 hours a day, seven days a week, including services like same-day and no-contact delivery.
What are the payment options accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this location?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order online from this McDonald's?
You can order online using the McDonald's App or through their direct delivery link: https://mcdonalds.order.online/business/-5579
What are some nearby places of interest around McDonald's at 2400 Alliance Gateway Fwy?
Nearby places include Pilot Electric Vehicle Charging Station for EV charging, Pilot Travel Center for gas and convenience needs, and WoodSpring Suites hotel for accommodation.
Where can customers charge electric vehicles near McDonald's?
Customers can charge their electric vehicles at the nearby Pilot Electric Vehicle Charging Station located close to McDonald's.
Are there other dining options close to this McDonald's?
Yes, customers can also visit nearby restaurants such as Subway and IHOP for different dining choices.
What nearby services can customers access when visiting McDonald's?
Nearby services include Western Union for money transfer, Blue Rhino Propane Exchange, and automotive services at Pilot Travel Center and CAT Scale.
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