Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Food Quality
Several customers reported issues with food quality, including stale items, incorrect orders, and concerns about cleanliness.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, leading to frustration.
Staff Attitude
There were multiple mentions of staff being unprofessional, rude, and dismissive towards customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food was fresh on occasion.
PP
parin p
6 days ago
1.0
Waited 5 minutes for small amount of ice cream
KH
Kace Hndrxx
Nov 17, 2025
5.0
Fast and easy to pick up order
JH
James Heathcock
Nov 15, 2025
1.0
Have yet to go to this McDonald's and receive my food in a timely manner 20 minutes this trip. Today they charged me for a milkshake when she knew the machine was out. Then told me it'll be 5 to 7 days before my money is returned to my card. And on top of that I received ice cold French fries! It's a matter of fact I don't think there was one single redeeming quality at this McDonald's
What are the operating hours of McDonald's at 2400 Alliance Gateway Fwy, Fort Worth?
McDonald's at 2400 Alliance Gateway Fwy, Fort Worth, is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers drive-through service 24/7.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available 24 hours a day, seven days a week, including services like same-day and no-contact delivery.
What are the payment options accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this location?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order online from this McDonald's?
You can order online using the McDonald's App or through their direct delivery link: https://mcdonalds.order.online/business/-5579
What are some nearby places of interest around McDonald's at 2400 Alliance Gateway Fwy?
Nearby places include Pilot Electric Vehicle Charging Station for EV charging, Pilot Travel Center for gas and convenience needs, and WoodSpring Suites hotel for accommodation.
Where can customers charge electric vehicles near McDonald's?
Customers can charge their electric vehicles at the nearby Pilot Electric Vehicle Charging Station located close to McDonald's.
Are there other dining options close to this McDonald's?
Yes, customers can also visit nearby restaurants such as Subway and IHOP for different dining choices.
What nearby services can customers access when visiting McDonald's?
Nearby services include Western Union for money transfer, Blue Rhino Propane Exchange, and automotive services at Pilot Travel Center and CAT Scale.