McDonald's

3.3
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 Alliance Gateway Fwy, Fort Worth, TX
76177, United States

Hours

Reviews

3.3
1,167 reviews
5 stars
426
4 stars
198
3 stars
158
2 stars
85
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including stale items, incorrect orders, and concerns about cleanliness.

Efficiency

Many customers experienced slow service, with long wait times reported for both drive-thru and in-store orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food was fresh on occasion.
  • ZZ
    ZayaYagami
    6 days ago
    1.0
    Ordered two strawberry and cream pies with our number. 9 combo. Weren't charged for the pies, but didn't have the decency to tell they were out. And took over ten minutes to get our order and didn't communicate at all about the wait. One of the worst services ever!
  • RP
    Roque Pacheco
    Dec 20, 2025
    1.0
    Terrible attitude, I Paid for a LARGE coffee and received a SMALL, when I asked if it was a large I was told this was a “medium” and wouldn’t give me a receipt..
  • YC
    Yarimar González Caruci
    Nov 29, 2025
    1.0
    Este McDonald’s siempre a sido lentos para atender son muy desordenados siempre tienen mucha gente atendido y la manager es grosera y repugnante
  • PP
    parin p
    Nov 18, 2025
    1.0
    Waited 5 minutes for small amount of ice cream
  • JH
    James Heathcock
    Nov 15, 2025
    1.0
    Have yet to go to this McDonald's and receive my food in a timely manner 20 minutes this trip. Today they charged me for a milkshake when she knew the machine was out. Then told me it'll be 5 to 7 days before my money is returned to my card. And on top of that I received ice cold French fries! It's a matter of fact I don't think there was one single redeeming quality at this McDonald's

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2400 Alliance Gateway Fwy, Fort Worth?

McDonald's at 2400 Alliance Gateway Fwy, Fort Worth, is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service 24/7.