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McDonald's

3.3
(1173 reviews)

Business Details

(817) 337-9696
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 Alliance Gateway Fwy, Fort Worth, TX
76177, United States

Hours

Reviews

3.3
1,173 reviews
5 stars
428
4 stars
199
3 stars
159
2 stars
86
1 star
301

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and indifference towards customers.

Food Quality

While some customers praised the food as fresh and tasty, others reported issues with food quality, including stale items and food safety concerns.

Wait Times

Many customers experienced long wait times for their orders, with some waiting over 30 minutes, leading to frustration.

Cleanliness and Atmosphere

The restaurant's cleanliness and atmosphere received mixed reviews, with some noting dirty conditions and poor design.

Order Accuracy

Several customers reported incorrect orders and issues with missing items, indicating a lack of attention to detail.
  • RM
    Robert Madrigal
    6 days ago
    1.0
    I visited this store today and I watched on as the cashier, I found out is a manager named Juanita was cold and indifferent to US American customers. It seems as though you have to speak Spanish for her to act in a friendly manner towards you. I watched on as a African-American acted friendly towards her and she was indifferent. As I walked up I made sure to make friendly eye contact and she reacted as unfriendly as you can get.Yet the guy behind me said good morning in Spanish and she reacted in a very friendly manner.. I also noticed that the Spanish speakers order was ready ahead of other people that were waiting before him including me. One day I would like to come in more prepared as in with a hidden camera and catch all this on video. Then I could report it to the proper authorities. Because I know a simple review really doesn't matter to a large corporation like McDonald's.
  • BZ
    Bill Zilbeaty
    Feb 18, 2026
    2.0
    Store Lobby and restroom area poorly designed. McDonald's area does not good have a good atmosphere. High ceilings and low lighting, not a cozy atmosphere like many McDonald's. And this is a truck stop location and most electrical outlets in sitting area have been blocked off ???? Won't come back.
  • GG
    Guadalupe Gallegos
    Feb 6, 2026
    5.0
    Food was excellent
  • GM
    Gina Meeks
    Jan 21, 2026
    5.0
    Clean And Pleasant Place And Food Was Fresh And No long Wait.
  • ZZ
    ZayaYagami
    Jan 7, 2026
    1.0
    Ordered two strawberry and cream pies with our number. 9 combo. Weren't charged for the pies, but didn't have the decency to tell they were out. And took over ten minutes to get our order and didn't communicate at all about the wait. One of the worst services ever!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2400 Alliance Gateway Fwy, Fort Worth?

McDonald's at 2400 Alliance Gateway Fwy, Fort Worth, is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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