McDonald's

3.5
1996 reviews
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Business Details

3041 Western Center, Fort Worth, TX
76131, United States
(817) 232-8027
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3041 Western Center, Fort Worth, TX
76131, United States

Hours

Reviews

3.5
1,996 reviews
5 stars
735
4 stars
399
3 stars
328
2 stars
126
1 star
408

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being given.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Freshness

Several customers noted that the food was often cold or not fresh, impacting their overall experience.

Management Issues

Feedback indicated problems with management, including rude behavior and lack of effective training for staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during certain visits.
  • RC
    rebecca clark
    Jan 5, 2026
    5.0
    Staff is very friendly great service, I like the oldies they play on the overhead music, very nice change. Food is fresh and for how busy they get sometimes they get the food out fast.
  • MH
    Michael Hunt
    Dec 23, 2025
    2.0
    The drive-thru was slow, as usual. My order was wrong and I couldn't take it back because I was on my lunch break. I ordered a double quarter Pounder with cheese meal and got back to work with a single quarter pounder that was cold.
  • JW
    Jeremiah Walker
    Dec 22, 2025
    1.0
    Terrible store I don’t understand how it’s possible to mess up a 2 item order and or charge the crap out of me in the process. Then the MANAGER OF ALL PEOPLE catches an attitude NO APOLOGY and was the one that overcharged me as well. She tried to not give me a receipt but it’s in my app already and I will be contacting higher than her off the principle of is 7am in the morning if you can’t get it together fresh on a shift QUIT.
  • TW
    Tracey Williams
    Dec 15, 2025
    1.0
    I don't care what you come up here for, they want you to pull out the line and wait for it. Waiting for just a cup of COFFEE is ridiculous. They need.new management!!! Asked for a refund and was asked to wait for that. Came with no refund. Please fire or retrain the manager team. They are all incompetent!
  • SS
    Sabrina
    Dec 13, 2025
    1.0
    Went through drive thru. They parked me and I had to wait a while. They brought the food out and said they was waiting on fresh fries. I ordered the mc crispy strips and the strips and hard was old… smh
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Frequently Asked Questions About McDonald's

What are McDonald's delivery hours at the Western Center location in Fort Worth?

McDonald's delivery hours are from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday; 5:00 AM to 11:59 PM on Thursday; and 24 hours on Friday and Saturday.

Can I use McDonald's drive-thru service at this location late at night?

Yes, the drive-thru is open from 5:00 AM to midnight Monday through Wednesday; until 4:00 AM on Thursday; 24 hours on Friday and Saturday; and from 4:00 AM to midnight on Sunday.