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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, forgotten orders, and rude staff, leading to a negative perception of customer service.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness and taste.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and issues with pest control.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Positive Experiences
Despite the issues, some customers had positive experiences, highlighting friendly staff and quick service during busy times.
DP
D P
6 days ago
1.0
I came to McDonald's to get a frappe and a mcgriddle for my daughter in the morning time. I went through the drive through and asked for extra caramel syrup in the frappe. I brought the food home and gave it to her and after a few sips she realized and said to me that there wasn't any extra caramel in the cup. She was correct the syrup on the sides of the cup that you get when you ask for extra syrup was not there. I finished some things I was doing and took the frappe back to McDonald's. I walked inside with the drink, now melted, and my receipt and asked them if I could get one with the extra caramel. The first thing they did was take a small cup squirt some syrup onto the sides and dumped the old melted frappe into the cup and tried to hand it to me. I couldn't even believe it. I did not take it from them and they disappeared behind the wall again... In a few seconds the same kid emerged with a frappe that barely had extra caramel... But I left with it anyway. I tasted it in the car and it was awful. It was definitely the original frappe remixed into some ice. Which is entirely unsanitary for their equipment. And a completely unprofessional act - displaying some of the worst customer service I may have ever received at McDonald's .
In the parking lot the people in the line had blocked my car in and even when I put my reverse lights on and honked once or twice no one budged. I drove over the curb in front of me to leave.
0 stars this place is awful.
JS
JMmy Savi
Nov 8, 2025
1.0
I had bones in my burgers meat wasn’t cooked well I will be taken action about this and sueing Will get we’ll get in touch with my lawyers tomorrow. You will hear from me soon.
JP
Jofelyn Pacheco
Nov 5, 2025
1.0
I’m honestly disappointed if who ever did this mcchicken just didn’t want to work today they should of just called in they didn’t put my other piece of bread like come on
EM
Esmeralda Montalvo
Oct 26, 2025
1.0
Parked me for a coke. Waited about 10min while my food was getting cold. Not fresh at all. Had to watch everyone else get their drinks. Reverse in the drive thru to remind them I was waiting. Didn’t even get an apology for forgetting about me. Bad service.
RW
Randy Wright
Oct 24, 2025
1.0
The service you get from a McDonald's in the hood. Ordered through door dash order went through.Three drivers and no service. What McDonald's doesn't have cheese burgers and fries. Said order couldn't be completed.
What are the general opening hours for McDonald's at 3000 E Berry Street, Fort Worth?
McDonald's at 3000 E Berry Street is generally open from 5:00 AM to 1:00 AM Monday through Thursday, with extended hours on Fridays until 4:00 AM, Saturdays from 4:00 AM to midnight, and Sundays from 4:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
Does McDonald's at 3000 E Berry Street offer drive-through services and what are the hours?
Yes, the drive-through is open daily from 4:00 AM to 2:00 AM Monday through Thursday and Sunday, with slightly shorter hours on Friday and Saturday until 1:00 AM.
What types of payment does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Which services are offered at the McDonald's on 3000 E Berry Street?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food online or use the McDonald's app for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android to place orders and access offers.
Can you tell me about any nearby restaurants to McDonald's at 3000 E Berry Street?
Nearby restaurants include Popeyes, Burger King, Raising Cane's, Panda Express, Jack in the Box, Subway, and Smokin’ Goody’s BBQ & Grill, offering a variety of food options around the area.
What gas stations are near the McDonald's on 3000 E Berry Street, useful for customers combining their visit?
Nearby gas stations include Murphy USA, Exxon, and 7-Eleven, which also offer convenience store services suitable for customers to fuel up or grab essentials when visiting McDonald's.
Are there any financial services close to McDonald's that customers might find convenient?
Yes, customers can find Western Union, First Convenience Bank, Baja Auto Insurance, Freeway Insurance, and Bill Harrison insurance agency nearby for financial services.
Where can customers find entertainment or shopping near McDonald's at 3000 E Berry Street?
Nearby entertainment and shopping options include GameStop, Renaissance Square - GameStop for video games and electronics, as well as AT&T Store and T-Mobile for mobile phone needs.