McDonald's

3.6
2262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3000 E Berry Street, Fort Worth, TX
76119, United States

Hours

Reviews

3.6
2,262 reviews
5 stars
896
4 stars
444
3 stars
351
2 stars
170
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, forgotten orders, and rude staff, leading to a negative perception of customer service.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness and taste.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and issues with pest control.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.

Positive Experiences

Despite the issues, some customers had positive experiences, highlighting friendly staff and quick service during busy times.
  • DP
    D P
    6 days ago
    1.0
    I came to McDonald's to get a frappe and a mcgriddle for my daughter in the morning time. I went through the drive through and asked for extra caramel syrup in the frappe. I brought the food home and gave it to her and after a few sips she realized and said to me that there wasn't any extra caramel in the cup. She was correct the syrup on the sides of the cup that you get when you ask for extra syrup was not there. I finished some things I was doing and took the frappe back to McDonald's. I walked inside with the drink, now melted, and my receipt and asked them if I could get one with the extra caramel. The first thing they did was take a small cup squirt some syrup onto the sides and dumped the old melted frappe into the cup and tried to hand it to me. I couldn't even believe it. I did not take it from them and they disappeared behind the wall again... In a few seconds the same kid emerged with a frappe that barely had extra caramel... But I left with it anyway. I tasted it in the car and it was awful. It was definitely the original frappe remixed into some ice. Which is entirely unsanitary for their equipment. And a completely unprofessional act - displaying some of the worst customer service I may have ever received at McDonald's . In the parking lot the people in the line had blocked my car in and even when I put my reverse lights on and honked once or twice no one budged. I drove over the curb in front of me to leave. 0 stars this place is awful.
  • JS
    JMmy Savi
    Nov 8, 2025
    1.0
    I had bones in my burgers meat wasn’t cooked well I will be taken action about this and sueing Will get we’ll get in touch with my lawyers tomorrow. You will hear from me soon.
  • JP
    Jofelyn Pacheco
    Nov 5, 2025
    1.0
    I’m honestly disappointed if who ever did this mcchicken just didn’t want to work today they should of just called in they didn’t put my other piece of bread like come on
  • EM
    Esmeralda Montalvo
    Oct 26, 2025
    1.0
    Parked me for a coke. Waited about 10min while my food was getting cold. Not fresh at all. Had to watch everyone else get their drinks. Reverse in the drive thru to remind them I was waiting. Didn’t even get an apology for forgetting about me. Bad service.
  • RW
    Randy Wright
    Oct 24, 2025
    1.0
    The service you get from a McDonald's in the hood. Ordered through door dash order went through.Three drivers and no service. What McDonald's doesn't have cheese burgers and fries. Said order couldn't be completed.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 3000 E Berry Street, Fort Worth?

McDonald's at 3000 E Berry Street is generally open from 5:00 AM to 1:00 AM Monday through Thursday, with extended hours on Fridays until 4:00 AM, Saturdays from 4:00 AM to midnight, and Sundays from 4:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.