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McDonald's

3.6
(1222 reviews)

Business Details

3012 W Berry Street, Fort Worth, TX
76109, United States
(817) 921-2202
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3012 W Berry Street, Fort Worth, TX
76109, United States

Hours

Reviews

3.6
1,222 reviews
5 stars
520
4 stars
252
3 stars
154
2 stars
84
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

While some customers enjoyed the food, many complained about cold items, missing ingredients, and incorrect orders.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including lack of engagement and dismissive attitudes.

Cleanliness Issues

Customers noted dirty dining areas and restrooms, contributing to a negative overall experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • JS
    Juli Sandoval
    Feb 17, 2026
    1.0
    Went thru the drive thru after work ordered a few items and a PLAIN SPICY MCCHICKEN. instead they gave me a mcchicken with a bite literally taken out of it.
  • MN
    Maribel Galvan - Nava
    Feb 15, 2026
    1.0
    Worst service ever! Always missing something in my order then when I go back I have to wait on the curb for it & they take more than 15 minutes to bring it out. Never put ketchup or barbecue even though they ask what sauces in the drive thru!
  • KH
    Konrad Von Hochstaden
    Feb 14, 2026
    4.0
    Restroom okay
  • AA
    Alex
    Feb 8, 2026
    1.0
    I pull up to the drive through and the guy speaking sounds careless and monotone. That’s not a big deal just dampens the mood. I pull up to the window and the young girl doesn’t look my way and is literally just standing there in the same spot staring at who knows what, just day dreaming/gazing towards the kitchen. Not moving or saying a word. She then open the window maybe 3 minutes later to ask me if I could wait on the side of the road for my order, I say sure and ask for some sauces. She says “some what??” Had to repeat myself, and then yea sure and then closes the window. I’m waiting for her to move and get the sauce now so they don’t forget when they bring my order because from the interaction I’m having she is not going to pass my request down to the worker bringing me my order. She just goes back to gazing at the kitchen cluelessly. I say to myself, she passes my request down and park on the side of the street waiting. Worker bring me my food, and ask the worker are the sauces in the bag? He says, “yea they should be in there” and starts walking away, I say “boss man” loudly and on a quiet night where I could be heard. He ignores me and wanders back into the kitchen looking hypnotized like something was calling him towards that kitchen and could not engage me. I see another worker coming out the kitchen and ask him if he could bring me some sauces and I swear to god this kid walked like he had all the time in the world. He had no sense of urgency, it was mind blowing how slow he was trotting. By far the worst service I received was by the young lady in the window. No greeting, no time estimate, and didn’t fulfill my request when asked and she was doing absolutely nothing but standing there. Not a muscle was moved. Also the order was wrong and the buns look like they were dropped on the kitchen floor, picked up some residue and put right back on the patty and served to me. The meat was off center from the bun and the burgers were drenched in mayonnaise.
  • MR
    Marilyn Reyes
    Jan 30, 2026
    1.0
    Today I paid $5.10 for a Hot Mocha and what I got in return was a regular unsweet coffee that tasted awful 😖. Guess some employees doesn't know the difference between a coffee and Mocha.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3012 W Berry Street, Fort Worth, TX?

McDonald's is open Monday through Thursday from 5:00 AM to 12:00 AM, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 12:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday from 5:30 AM to 11:30 PM, Friday and Saturday from 5:30 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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