Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
While some customers enjoyed the food, many complained about cold items, missing ingredients, and incorrect orders.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including lack of engagement and dismissive attitudes.
Cleanliness Issues
Customers noted dirty dining areas and restrooms, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
JS
Juli Sandoval
Feb 17, 2026
1.0
Went thru the drive thru after work ordered a few items and a PLAIN SPICY MCCHICKEN. instead they gave me a mcchicken with a bite literally taken out of it.
MN
Maribel Galvan - Nava
Feb 15, 2026
1.0
Worst service ever! Always missing something in my order then when I go back I have to wait on the curb for it & they take more than 15 minutes to bring it out. Never put ketchup or barbecue even though they ask what sauces in the drive thru!
KH
Konrad Von Hochstaden
Feb 14, 2026
4.0
Restroom okay
AA
Alex
Feb 8, 2026
1.0
I pull up to the drive through and the guy speaking sounds careless and monotone. That’s not a big deal just dampens the mood. I pull up to the window and the young girl doesn’t look my way and is literally just standing there in the same spot staring at who knows what, just day dreaming/gazing towards the kitchen. Not moving or saying a word. She then open the window maybe 3 minutes later to ask me if I could wait on the side of the road for my order, I say sure and ask for some sauces. She says “some what??” Had to repeat myself, and then yea sure and then closes the window. I’m waiting for her to move and get the sauce now so they don’t forget when they bring my order because from the interaction I’m having she is not going to pass my request down to the worker bringing me my order. She just goes back to gazing at the kitchen cluelessly. I say to myself, she passes my request down and park on the side of the street waiting. Worker bring me my food, and ask the worker are the sauces in the bag? He says, “yea they should be in there” and starts walking away, I say “boss man” loudly and on a quiet night where I could be heard. He ignores me and wanders back into the kitchen looking hypnotized like something was calling him towards that kitchen and could not engage me. I see another worker coming out the kitchen and ask him if he could bring me some sauces and I swear to god this kid walked like he had all the time in the world. He had no sense of urgency, it was mind blowing how slow he was trotting. By far the worst service I received was by the young lady in the window. No greeting, no time estimate, and didn’t fulfill my request when asked and she was doing absolutely nothing but standing there. Not a muscle was moved. Also the order was wrong and the buns look like they were dropped on the kitchen floor, picked up some residue and put right back on the patty and served to me. The meat was off center from the bun and the burgers were drenched in mayonnaise.
MR
Marilyn Reyes
Jan 30, 2026
1.0
Today I paid $5.10 for a Hot Mocha and what I got in return was a regular unsweet coffee that tasted awful 😖. Guess some employees doesn't know the difference between a coffee and Mocha.
What are the regular operating hours of McDonald's at 3012 W Berry Street, Fort Worth, TX?
McDonald's is open Monday through Thursday from 5:00 AM to 12:00 AM, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 12:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:30 AM to 11:30 PM, Friday and Saturday from 5:30 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
Is there a drive-thru service available, and what are its hours?
Yes, the drive-thru is open Monday through Thursday from 4:00 AM to 12:00 AM, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to 12:00 AM.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order food online or through an app for delivery or pickup?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What menu options are available and where can I view the full menu?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, and frozen desserts. The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What McDonald's locations or food options are nearby?
Nearby food options include another McDonald's, Potbelly Sandwich Shop, Smoothie King, Stop N Go Gyros, Einstein Bros. Bagels, Starbucks, McAlister’s Deli, Banh Shop Fort Worth, Pizza Snob, and Jimmy John’s.
What nearby banks or financial services can I visit before or after my meal?
Nearby financial services include Chase Bank, Bank of America ATM and Financial Center, and a Coinstar Kiosk for money transfer services.
Are there any notable nearby educational or campus buildings around McDonald's on W Berry Street?
Yes, nearby campus buildings include TCU Human Resources, Betsy and Steve Palko Hall, TCU Campus Apartments, TCU School for Classical & Contemporary Dance, TCU College Advising Corps, and TCU - College of Education.
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