McDonald's

3.5
1386 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13124 Hwy 287, Fort Worth, TX
76052, United States

Hours

Reviews

3.5
1,386 reviews
5 stars
529
4 stars
291
3 stars
207
2 stars
116
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Management Concerns

Feedback highlighted unprofessional behavior from management, including rudeness and poor customer service skills.

Food Quality

While some customers praised the food, others noted issues with overcooked or cold items, as well as incorrect orders.

Staff Attitude

Mixed reviews on staff friendliness; some employees were described as polite, while others were reported to be rude or inattentive.

Cleanliness

The dining area was generally noted as clean, but there were complaints about unsanitary practices among some staff.
  • KH
    Kelli Hawthorne
    Nov 15, 2025
    2.0
    Went through the drive thru and ordered 2 happy meals; I was only charged for 1 because that’s all they heard. When I got to the window to ask about it, they got an attitude and said I needed to get back in line. Kinda rude, especially for a kids meal.
  • AJ
    Ashley Johnson
    Nov 9, 2025
    5.0
    I have eaten at this location in person and have ordered to this location via DoorDash. Boy experiences my food was hit, fresh and exactly as I ordered it! My dr. Peppered extra ice and I got the sauces that I requested. This location is so amazing! I love how friendly the staff are!!
  • SS
    Spawntre
    Nov 8, 2025
    5.0
    I like burgers. This place is cheap and tasty.
  • RH
    robert hendrickson
    Oct 25, 2025
    4.0
    They overdid the chicken it was overdone on edges,hard was very good on my first visit wasnt even as good as popeyes
  • MW
    Michelle Wood
    Oct 12, 2025
    1.0
    This McDonalds is worried about the time customers are in the drive line and not concerned at all about having 7 families waiting for food inside. We waited 20 minutes no food. I know they were busy but they had taken at least 10 meals out to the drive line. I finally asked where our food was because no one inside had gotten any food. They started making it then. Once I got my food I told the lady it’s clear y’all focus on the outside line she said no we don’t we have two screens we have to go off of. Oh ok so you forgot to look at the second screen? I can hear the rushing all the drive line orders and not even caring about the inside line. Do not recommend this McDonalds at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 13124 Hwy 287, Fort Worth, TX?

The McDonald's operates daily from 4:30 AM to 2:00 AM, except on Friday when it is closed.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, the location has a drive-thru open Monday to Thursday from 4:30 AM to 1:00 AM, Friday from 4:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.