Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
While some staff members received praise for their friendliness, others were criticized for poor customer service and rudeness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like undercooked or stale items.
Cleanliness
The cleanliness of the location received both positive and negative remarks, with some customers noting it was clean while others pointed out areas needing attention.
SF
Sylvia Fields
5 days ago
4.0
It took a few minutes for customer service to acknowledge me standing at the counter. I placed the order on kiosk.
FT
Food Tester
Feb 22, 2026
2.0
I don’t understand why ‘no pickles’ is such a complicated instruction. It’s literally removing one ingredient. Nuggets were good though
SW
Shelley Walker
Feb 18, 2026
1.0
Sitting in spot 2 waiting for our order for over 20 minutes now. Thought this was supposed to be a faster more convenient option? The drive thru is the only thing moving here. Then the shift leader rushes out to give our food no apologies for taking so long or anything. Get it together McDonald's hire help.
KK
Kilesa Kay
Feb 10, 2026
2.0
Spent $40 and some change with my mobile order. Order 2 shareable orders that came with 20 pieces nuggets each and choose 6 sauces (3 each order) and McDonald's forgot to put the sauce, ketchup, and the 1 straw! Smh want spend my money here ever again. I use to love y'all too 😢 I'm done can't feed my grandkids unhappiness when things not what they asked for!
CR
Caesar Romo
Feb 2, 2026
1.0
I came here and ordered one hamburger. It took me almost an hour to get one hamburger…. As I was standing and waiting, I saw all these other large orders being handed out even though I placed my order before them. Then I saw my number 1970 go from in progress to serving. I was able to hear the workers discussing my order. “Where is this order at” , other worker replies “Oh they gave that out already to another order”. Then I had to ask where my order.. waited another 10 mins for one hamburger… I suggest you come here if you have like an hour or longer to kill because the wait time is atrocious.