Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty tables and floors.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Customer Service
Staff behavior received mixed reviews, with some praising friendly service while others reported rudeness and unprofessionalism.
Food Quality
Concerns about food freshness and preparation, with several customers receiving cold or improperly cooked items.
Long Wait Times
Many customers experienced long wait times for their orders, both in drive-thru and curbside pickup.
RB
Ray Brown
1 day ago
2.0
I used to love this place before the remodel. The new building is not it.
JM
J Jaime Martinez
Nov 4, 2025
1.0
Took an hour to get a hamburger 🍔 horrible service!!
CT
Celeste Turner
Nov 3, 2025
1.0
Stop putting buy one get one sandwich stickers on bags if your not going to honor it. Day manager very rude person, and argumentive. Lost a customer. App deleted.
JT
james t
Oct 24, 2025
1.0
This McDonald’s, right across the street from IHOP, is hands down one of the worst fast-food experiences I’ve ever had. From the moment I walked in, the place looked filthy — tables covered in crumbs, sticky floors, and trash overflowing from bins. It’s shocking that a restaurant with such a big name could be this careless about cleanliness and basic customer comfort.
The staff here act like they don’t want to be bothered. Not only was my order wrong, but when I tried to politely correct it, I got attitude instead of help. The energy in this place is awful — no sense of professionalism, no respect for customers, and zero accountability. It feels like management doesn’t care about running a clean or respectful establishment.
What really disgusted me was the way some employees talked to customers. I overheard comments that were completely inappropriate and offensive, and no one stepped in to stop it. A restaurant that allows that kind of behavior says a lot about its culture and leadership — and none of it is good. No one should feel disrespected or uncomfortable when they’re just trying to grab a meal.
Overall, this McDonald’s needs serious retraining, cleaning, and management changes. If you’re in the area, just walk across the street to IHOP — you’ll get better service, cleaner tables, and staff who actually treat you like a human being. I’ll never be coming back here again.
LK
Latisha Kirkwood
Oct 24, 2025
1.0
Placed an order on the app, pulled up and a car is blocking the driver thru where you order. So i drive Around to the window thinking I’d just grab my food from there. Nobody comes to the window, the employees are walking past the window as if I’m invisible. I have My son go to the front door and it’s locked. I drive Back around to the window, again the employees are acting like I’m invisible. I even Go back around and knock on the window and was ignored as an employee looked at me knock. There was someone working on the menu screen outside and i assume They were closed due to a technical issue which is fine and understandable. My thing is if that’s the case why are you allowing orders to be placed on the app, why are there no signs on that door to inform consumers, why did the manager not come up with a better plan to inform customers of what’s going on. A simple sign on the windows would suffice. So now I’m out of $25.00 with no explanation. I’m very reasonable and understandable, it’s just the principle. I’ll be contacting corporate, the manager , bbb and whoever else to inform them of how the manager is running this store
What are the regular opening hours for McDonald's at 1420 Eastchase Pkwy, Fort Worth, TX?
McDonald's is open from 5:00 AM to 2:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 2:00 AM on Sunday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 2:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open all day Saturday, and from 4:00 AM to 2:00 AM on Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services every day starting at 5:00 AM with varying closing times, generally until about 1:45 AM or 2:59 AM on weekends.
What delivery and pickup options are available at McDonald's 1420 Eastchase Pkwy?
This McDonald's location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order online from this McDonald's location?
You can order online through McDonald's official delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service with extended hours, including 24-hour availability on Saturdays.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit IHOP for breakfast, UPS Alliance Shipping Partner for shipping services, or America’s Best Contacts & Eyeglasses for eyewear needs.
If I need to fill up gas or get a convenience store, what nearby options are available around McDonald's?
Nearby gas stations and convenience stores include Chevron Station Fort Worth, Exxon & Mobil Stations, 7-Eleven, and Shell with car wash services.
Are there other fast food or dining options near this McDonald's?
Yes, nearby fast food options include Taco Bell, Wendy's, Whataburger, Chicken Express, Cicis Pizza, Schlotzsky's, and Nino's Pizza.