McDonald's

3.6
2122 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14100 Centre Station Drive, Fort Worth, TX
76155, United States

Hours

Reviews

3.6
2,122 reviews
5 stars
825
4 stars
466
3 stars
293
2 stars
142
1 star
396

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Wait Times

Many customers reported excessively long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items and incorrect preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to hygiene.
  • MB
    Muhammad Bilal
    Nov 5, 2025
    1.0
    No staff always short of staff take so much time zero customer service
  • MP
    mae patzer
    Nov 5, 2025
    3.0
    The food is consistently good, but they’ve recently changed employees and the drive thru is very slow. 15+ minutes.. used to move very quickly.. this needs improvement.
  • KH
    Khris Hughes
    Nov 2, 2025
    5.0
    The manager Esperanza is awesome. There was an issue with my order and she fixed it no problem. No attitude or anything. Just a really nice lady. Definitely my favorite McDonald’s around here.
  • MC
    Michael Collins
    Oct 30, 2025
    3.0
    I have been doing the surveys to buy one get one sandwich and have never had a problem until this past Sunday. The manager would not me use it for 2 sausage mcmuffins since they were on the buy one get one for a dollar menu. I have used the coupon every Sunday morning until this past Sunday. She was kind of rude which I didn't appreciate.
  • SF
    Shannon Frahm
    Oct 14, 2025
    1.0
    Manager on duty that night was rude and giving me dirty looks got rude with her employee who was working drive through window. I told him to have a good evening and manager was like what did you you just say. I told her I was talking to him and said have a good night she said something under her breath and called her out she cussed me! Bad enough go to drive through and said not taking orders but will in 10 or 15 mins. Wait and go back through to be then told its cash only. Could have told me that when you told me not taking orders but will in 10 minutes and it's cash only. Smh worst service at this location at night!

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's on Centre Station Drive in Fort Worth, TX?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers 24/7 drive-through service.