Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor interactions and attitude from employees.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Mixed reviews on service speed; some customers experienced long wait times while others noted quick service.
Food Quality
Inconsistent food quality reported, with issues such as cold or old fries and poorly made sandwiches.
Cleanliness
Concerns about cleanliness in the dining area, with reports of dirty tables and unsanitary conditions.
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Rissa Rozaie
Nov 14, 2025
1.0
IS THAT IT??? IS THAT IT??? IS THAT IT? IS THAT IT? IS THAT IT?? After every item????? It’s to the point I’m just getting a refund every time they can’t even have the patience to take my order but can park me for 10 minutes. I swear when I worked at McDonald’s my manager was sending people home for that type of bs. People don’t come spend their money to be rush to order then parked for 15 minutes for no reason. It’s always the really young black girls (I’ma young blk girl) and it’s almost like the managers are scared to put them in their place or get them gone. But it is 2025 and I was simply born too late for customer service.
SH
Sheila Hackett
Nov 11, 2025
1.0
2nd time and never going back. Both time they were slow. I was in the drive thru line 8 minutes for a cup of black coffee. From the time i ordered to the time i got my coffee 5:52am to 6:00am. Sitting there looking at race trac next door thinking next time I'm stopping there for coffee.
CN
Calvarys nof
Nov 3, 2025
3.0
I guess I'm old enough to remember when McDonald's had good food. The nuggets didn't even taste like chicken. This is the second time I have received a lest than quality soft drink. The tea even without ice was watery. It was weak looking even through the clear cup.
JM
Jason Montgomery
Oct 29, 2025
1.0
No one comes to wait on you at all. Music is played so loud you can't think. I used to enjoy coming to this location to do some reading, but no longer. I'm finding another place. I asked them to turn the music down. It was early morning. I was literally the only person in the store. I'm not sure who they have the music on for. When I'm gone it will play for no one.
EG
Elia Gonzalez
Oct 28, 2025
5.0
Had a very pleasant interaction with the cashier yesterday at around 7:30PM. Very nice young man, greeted me well and made sure my order was perfect - best McDonald's interaction I'd ever had. Give that man a raise.