McDonald's

2.9
510 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5421 Sycamore School Rd, Fort Worth, TX
76123, United States

Hours

Reviews

2.9
510 reviews
5 stars
163
4 stars
69
3 stars
50
2 stars
24
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with some customers experiencing food safety issues.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect or incomplete orders.
  • SC
    Sofia Cantu
    5 days ago
    5.0
    Favorite McDonald's ever
  • EC
    Eric Crawford
    Jan 3, 2026
    1.0
    Trash service Ordered a quarter pounder with cheese and a medium fry. Waited at the pay window for 10 minutes. Someone finally showed up and I payed, told to go to the pick up window and sat for another 10 minutes and then was told to pull up to spot 1 and wait some more. So after a total of 25 minutes the food came out and the order was wrong. I do not understand how something so simple can be done so wrong. I walked I side and the employees were just standing around talking to each other, took 4 mins to get the fries I paid for that were not in the bag I waited 25 minutes for. Will never come to this location again Bad service Bad attitudes No customer service
  • WH
    William Hilton
    Dec 29, 2025
    1.0
    Don't ever come here if it's after 7:00 p.m. the employees don't care about customers that would get your order mess up and tell you they don't care and refuse to fix it. If I can give a zero star I would worst experience ever at this McDonald's i should of went to the one on McCart or 820 or Bryant Irvin
  • MM
    Matthew Mcdonald
    Dec 7, 2025
    1.0
    This was the absolute worst service I’ve ever experienced in my life. The store needs to be shut down. They said they close in 11 minutes at 11 PM. Online they don’t shut down till one. It’s an absolute disgrace the people that work at some of these places these days this place needs to be shut down worst service ever.
  • TW
    Trevor Wilson
    Nov 25, 2025
    1.0
    The service here is absolutely appalling. I had ordered and paid for my food through the app with more then enough time before the breakfast closed but when I went to pick it up 5 minutes after breakfast was over the employee had informed me that my food might not be available even though I ordered it ahead of time. Then told me if I wanted to the I ordered I would have to substitute my meal. And on top of everything even though I order ahead time and my meal said it was ready the employees asked me to move forward while they make the food that should have already been made. Keep this in mind when ordering at this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 12:00 AM on Sunday.

Are delivery services available at this McDonald's?

Yes, delivery is available from 5:00 AM to 10:30 PM every day except Sunday when delivery starts at 6:00 AM.