Jimmy John's

3.8
385 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7968 South Fwy, Fort Worth, TX
76134, United States

Hours

Reviews

3.8
385 reviews
5 stars
196
4 stars
69
3 stars
31
2 stars
28
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees praised for friendliness while others criticized for rudeness and dismissive attitudes.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh and tasty sandwiches, while others complained about insufficient toppings and poor preparation.

Speed of Service

Service speed is a significant issue; many customers experienced long wait times, contradicting the brand's 'freaky fast' promise.

Cleanliness

Generally positive feedback on cleanliness of the restaurant and restrooms.

Parking Issues

Frequent complaints about the small and difficult parking lot, impacting the overall experience.
  • CM
    Chris Magimel
    Nov 18, 2025
    1.0
    Jimmy John's is always so stingy with their toppings. This chicken bacon ranch sandwich is quite depressing. Now I remember why I stopped going here.
  • VG
    vanessa gonzalez
    Oct 12, 2025
    1.0
    Ordered a chicken grilled sub, with light mayo. I repeated myself 3 times & even turned off my car in the drive thru so he could hear me clearly. I was cut off while trying to repeat myself & when I called to speak to the manger, he was rude and once again cut me off. Apparently he’s the one who had taken my order & tried to correct me. He insisted that I didn’t say light mayo and instead said light lettuce. Sorry but never argue your customers. I’m pretty sure I know what I asked for since I’ve been here plenty of times. Once done expressing my frustration, he said “ok” in a dismissive way. Definitely never going again. As a pregnant woman in her first trimester who can hardly eat right now, this experience completely ruined my night.
  • TT
    TH “Isee” TQ
    Aug 1, 2025
    1.0
    Item #12 Beach Club turkey. ONE Small, thin slice of turkey FOR $8.89 is ridiculous. The sandwich had only ONE Small Thin Slide of Turkey. Updated: I deleted jimmy john account and their app after received response email from their Guest Services Coordinator with Dismissive tone, No apology, Blame shift.
  • NT
    Nickolas Yount (Tynormious)
    Jan 22, 2018
    5.0
    Love the J.J Gargantuan