Jimmy John's

3.8
461 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4120 Hwy 360, Fort Worth, TX
76155, United States

Hours

Reviews

3.8
461 reviews
5 stars
212
4 stars
102
3 stars
50
2 stars
25
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unfriendly staff, with several instances of poor service and lack of attention to customer needs.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing ingredients, leading to dissatisfaction among customers.

Food Quality

While some customers enjoyed the sandwiches, there were complaints about the freshness and quality of the ingredients, particularly regarding portion sizes.

Speed of Service

Customers experienced inconsistent service speed, with some noting that the 'freaky fast' promise was not met, especially during busy times.
  • DB
    Dona Buie
    Dec 12, 2025
    5.0
    Excellent unwhich, done right.
  • CL
    Charles Lawson
    Dec 9, 2025
    1.0
    Rude, slow.
  • FS
    F S
    Dec 7, 2025
    1.0
    They locked the door on me at 8:56pm while I was walking to the door. They close at 9pm
  • MK
    M.B. Kreger
    Dec 2, 2025
    5.0
    This is a great jimmy johns. For years I really disliked this sandwich shop but I just don’t like cold cut sandwiches. Once they began toasting subs, I can’t help but go almost twice a week. This location is a 10 second walk from my work so I’m able to go a lot and they’ve only messed up my sandwich one time. The crew is dope as hell. They’re nice and friendly every time. My main point is the pricing. I only get 1 sandwich with extra meat and I don’t even pay 12 dollars. I’m full from 12 dollars in 2025. I love this location and I love the staff.
  • JJ
    Jovana Jovanović
    Nov 8, 2025
    5.0
    Took box of different subs for colleagues. Stuff was great and quick. Colleagues loved it, tasty sandwiches really. I’ll come again 🍀🫶🏻