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Five Guys

3.8
(705 reviews)

Business Details

9180 North Freeway, Fort Worth, TX
76177, United States
(817) 750-1030
https://restaurants.fiveguys.com/9180-north-freeway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9180 North Freeway in Fort Worth is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9180 North Freeway, Fort Worth, TX
76177, United States

Hours

Reviews

3.8
705 reviews
5 stars
333
4 stars
152
3 stars
75
2 stars
53
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for professionalism while others reported rudeness and indifference.

Food Quality

Food quality is inconsistent; while many enjoyed the burgers and fries, several customers reported issues with undercooked or soggy items.

Pricing

Customers frequently commented on high prices, often feeling that the cost did not match the quality of food received.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty tables and unsanitary conditions in the restaurant.

Wait Times

Long wait times were a common complaint, with many customers expressing frustration over slow service.
  • DW
    Dean Willman
    Feb 18, 2026
    4.0
    They are slow and play the music so loud that you have to eat outside.
  • JN
    Jacob Neat
    Feb 17, 2026
    1.0
    Five guys has great burgers, but I just went to his location for the first time in a few months and they were rude and disrespectful. Also they changed their Fry sizes to where the regular which use to be plenty to share with two people no bare equates to a medium fry from McDonald’s. Super disappointed with the changes and our food was cold when I got handed the bag. Way to expensive especially the fries for the size
  • DC
    Dominic Crosby
    Feb 8, 2026
    4.0
    Typical over priced burgers but five guys good.
  • JM
    John Mason
    Feb 2, 2026
    4.0
    Hamburger was excellent fries Were a little undone could have been a little bit more crispy.
  • RR
    Reggie Robinson
    Jan 30, 2026
    5.0
    Miss Aracely the Store Manager is Amazing!! I came in with some coworkers to grab lunch and head back to the office for a lunch meeting.. After returning back to the office, I discovered that only my order was incorrect.. Soon as I was free, I called and asked to speak to the manager immediately! Aracely was very professional despite my clear and obvious frustration and smart remarks.. I was mostly upset because not only did I not get to eat during our spirited lunch meeting that was all doom and gloom, I was the one that hyped up the team for Five Guys to be the only one not to eat.. Aracely remained claim, professional, and offered solutions to right the wrong. Aracely assured me that she would save my order number and right the wrong a day of my choice, I called baloney lol. We'll, I stand corrected.. Thank you again for your patience and your unparalleled customer service Aracely

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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