Five Guys

3.5
146 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12761 South Freeway in Fort Worth is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12761 South Freeway, Fort Worth, TX
76028, United States

Hours

Reviews

3.5
146 reviews
5 stars
61
4 stars
26
3 stars
18
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff, with specific mentions of employees going above and beyond.

Food Quality

While some reviews highlighted delicious burgers and fries, others reported issues with food preparation, such as cold buns and incorrect orders.

Pricing Concerns

A significant number of customers expressed dissatisfaction with the high prices, often comparing them unfavorably to other dining options.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported dirty tables and unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect preparation, leading to frustration.
  • AW
    Aaron Bond W1ATB
    Nov 17, 2025
    5.0
    Great burgers, freshly made. Crew was friendly and responsive. Go for the bacon cheeseburger all the way... You won't regret it!
  • BC
    Be Chuck
    Nov 16, 2025
    5.0
    I came in last night and had a cheese burger. It was so good , I came back tonight, AND I had a coupon for a FREE burger from somewhere else, but I chose to spend money just to experience that delicious burger again. Made fresh, great buns, the drink fountain is state of the art, and the fries are glorious. I had regular fries last night, tried the Cajun tonight both are fantastic!! I also tried one of the shakes tonight and it was thick and delicious!! I recommend trying the classic combo, comes with burger, fries and a drink for a good value.
  • ER
    Emily Riggio
    Oct 4, 2025
    5.0
    We love going to 5 Guys! The third time we visited they knew our very complicated no allergen order. Great service, yummy food, clean building.
  • BM
    Belinda McGinnis
    Sep 25, 2025
    5.0
    Good food. Fresh and very clean
  • IK
    ian kennaugh
    Sep 20, 2025
    5.0
    Did a challange with my husband weather five guys and bojangles. Not only five guys tastier but better service and how quick we got our food. My husband was still waiting for his order when I got done with five guys. Thank you to the crew at five guys.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.