Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and helpful staff, there were notable instances of poor service, including rude interactions and long wait times.
Drink Quality
Customers generally enjoyed the drinks, but there were complaints about inconsistency in taste and preparation, particularly with specific orders.
Speed of Service
Several reviews highlighted slow service, especially during busy times, with some customers experiencing long waits in the drive-thru.
Staff Attitude
Most reviews mentioned positive staff attitudes, but there were a few reports of employees displaying annoyance or lack of engagement.
Management Issues
Some customers expressed dissatisfaction with management, citing poor training and leadership as contributing factors to their negative experiences.
SW
Sammie Wright
1 day ago
5.0
Honestly I love everything about Dutch Bros there are new food options they're friendly service and wonderful atmosphere. Terrell location rocks
LM
Lily Morris
Nov 14, 2025
5.0
Service was impeccable!! Luna was so helpful! She walked me through the menu, help me pick a food item and a drink, that were both amazing! By far the best Dutch bros in the area!
LS
Liam Slaughter
Nov 14, 2025
5.0
Been my go-to Dutch for 2 months now and the service is perfect and fast everytime. Workers are polite and ask me how I’m doing every day. Best Dutch in south Fort Worth!
RQ
Rosemary “Rose” Quinones
Nov 14, 2025
1.0
I didn’t wanna leave a review with only one star. I love Dutch and they’ve always Got my order correct. I just don’t know how to contact anyone, but I ordered the new sandwich off the menu this morning and they didn’t give it to me. I realized too late and I couldn’t go back because I would be late to work. Can someone please contact me or reply back to this review so I can get my money back or my product that I paid for thank you. I will gladly change the review after. Thank you.
JM
Jeremy Miles
Nov 3, 2025
1.0
Seems like a cool place, but they can’t even make a of cup of coffee. I asked for a hot cup of coffee and everybody in there kept looking at each other all confused and then asking me so you want an Americano to which I said no I don’t want any water in my coffee then they look at each other all weird and then looked at the computer and said so would you like an Americano And I said no I don’t want any water in my coffee. Thanks anyway I’ll go to Starbucks. how do you not know how to brew a cup of coffee?
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 5328 Sycamore School Rd, Fort Worth?
The Dutch Bros Coffee location at 5328 Sycamore School Rd is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer drive-thru service at this location?
Yes, this Dutch Bros Coffee location has a drive-thru for your convenience.
Can customers place orders ahead or use an app for pickup at this Dutch Bros?
Yes, customers can order ahead using the Dutch Bros app or online. This location offers curbside pickup but does not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee on Sycamore School Rd?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal checks acceptance varies by location.
Does Dutch Bros Coffee offer sugar-free and caffeine-free drink options?
Yes, they offer multiple sugar-free flavors like white chocolate, caramel, and vanilla. For caffeine-free, options include decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there kid-friendly drink options available at this Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies made especially for them.
What are some nearby restaurants I can visit after enjoying a coffee at Dutch Bros on Sycamore School Rd?
Nearby dining options include Joe's Pizza Italian Cuisine & Bar, Toppers Pizza, Wing It On, Cajun Express, Perrotti's Pizza, Zaxby's, Burger King, and McDonald's, giving you plenty of variety after your coffee visit.
Are there other coffee shops close to Dutch Bros Coffee at this location?
Yes, nearby coffee shops include Dunkin', Starbucks (two locations), and Fiore Cafe, great options if you want to explore other cafes in the area.
What nearby amenities might help me during my visit to Dutch Bros Coffee on Sycamore School Rd?
Convenience stores like 7-Eleven, medical centers such as Fort Worth Eye Center and Family Medical Clinic TX, and services like RockItCoin Bitcoin ATM and Western Union are nearby for your additional needs.