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Dunkin'

3.1
(441 reviews)

Business Details

(817) 237-2229
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Worth, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4601 W Bailey Boswell Rd, Fort Worth, TX
76179, United States

Hours

Reviews

3.1
441 reviews
5 stars
165
4 stars
55
3 stars
31
2 stars
42
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing items, leading to dissatisfaction.

Product Availability

Frequent complaints about limited product availability, especially donuts and other menu items, were noted, with customers often finding their desired items out of stock.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and poor food quality, including stale donuts and improperly cooked food.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, praising specific staff members for their kindness and good service.
  • YR
    Yvonne Rodriguez
    Feb 23, 2026
    2.0
    I had a very disappointing experience at the Bailey Boswell Dunkin’ on Saturday night. I placed an online order about 45 minutes before closing and arrived at 7:45 PM, only to find the doors locked. I had to insist on being let in, and then was told my mobile order “didn’t come through.” I had to show proof of payment before they partially made my order — as some of the donuts I previously selected were no longer available. No apology. No explanation. No effort to make it right. When I left, they immediately locked the door again — before closing time. If this location is accepting online orders near closing, staff should be properly trained to handle them and provide basic customer service. Very disappointing.
  • AA
    Aly
    Feb 16, 2026
    5.0
    So clean, the staff was so incredibly kind! The sweet gentleman at the register noticed my 1 yr old daughter wanted the duck they had on the machine and he gave it to her! Thank you from the tired momma trying to have a nice birthday breakfast with her baby!
  • ML
    Mariah Laughlin
    Jan 30, 2026
    1.0
    Staff was rude, donuts weren't fresh.
  • JU
    Jasmine Ulloa
    Jan 22, 2026
    1.0
    We love Dunkin but this location is the worst! Every time we go we wait soo long for our order, mind you we only get 2 drinks. But the last time I went they made my drinks completely wrong and the employees were super rude! So at this point I was fed up so I decided to go to customer service and complain. The manager called and left a voicemail to call her back, I did and then never received a call back. So if you can just avoid this location at all cost! They don’t care!
  • BM
    bri miller
    Jan 16, 2026
    1.0
    The manager is an atrocious human being, the other staff is nice. She doesn’t even know she’s not hiring until you get there and proceeds to shun you away with no apology.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fort Worth, TX?

Dunkin' in Fort Worth is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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