Dunkin'

3.6
1010 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Worth, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9629 White Settlement Rd, Fort Worth, TX
76108, United States

Hours

Reviews

3.6
1,010 reviews
5 stars
440
4 stars
167
3 stars
116
2 stars
85
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, both in drive-thru and inside the store.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Customer Service

Feedback indicated a lack of friendliness and professionalism from staff, with several customers experiencing rude interactions.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and family-friendly environment, others noted issues with the overall atmosphere and staff attentiveness.

Product Availability

Customers frequently mentioned that the store was out of popular items, including donuts and specific drink flavors, impacting their overall experience.
  • JC
    Jhoana Campillo
    Nov 8, 2025
    2.0
    Ordered a drink with oat milk. I never confirm if my drinks are made with oat milk I just trust them but for some reason that day I did and when I asked, the drive-through person said it was made with regular milk because they were out and truck did not come until the next day but they were not gonna disclose it with me until I asked. I think he wanted me to take the drink as it was but I asked if there was any other non-dairy milk, almond, soy etc and he said no so I asked for a refund and then me offered lactaid milk and I never had it but at that point I just wanted to leave so I told him I'd try it. Unfortunately I still got sick and I should have just gotten a refund. Overall they were nice but they need to disclose when something is not available.
  • AB
    Ariala Belkoff
    Nov 5, 2025
    1.0
    If I could give this location zero stars I would. We went into this location for the first time a few weeks ago and it was the worst experience ever .. The manager and the workers have absolutely zero customer service skills. The first time we went into that location we waited in line for almost 25 minutes (no exaggeration) while the 1 women in front of of ordered their food. The employees behind the counter never bothered to acknowledge that we were even in line. Fast forward to 10/29 which happened to be my birthday we decided to give that location ine more try thinking maybe it was just an off day for the workers..We waited in line not as long so we thought ok we will have a better experience. The worker was very kind we had coupons she took care of is very well.. for reference my husband ordered a toasted bagel with cream cheese and a hot coffee and I ordered a well toasted bagel with cream cheese. We ordered it to go. We got home which is less than a 3 minute drive. We sit down to eat and my husband's bagel is perfect..I opened mine and there was only cream cheese on one side of the bagel and is was BURNT beyond belief. STAY AWAY FROM THIS LOCATION ... Don't bother calling Customer service to share your experience it falls on deaf ears and you just get the run around. Next time ill go to the grocery store and make it myself. Thank you dunkin for ruining my birthday breakfast.
  • JV
    Jadeibet Ávila
    Nov 3, 2025
    1.0
    We ordered door dash for an order of 4 snackin bacon, and we only got ONE order with 4 little pieces of bacon in them, very trash and very scammy. Be careful with this dunkin 😬 we even went in person to ask if they had them and the girl said no. Which was a lie, clearly. They just don't want to make fresh ones.
  • DH
    Dianne Herrera
    Oct 19, 2025
    2.0
    Caramel macchiatos with no caramel. Black coffee tasted okay at best. Took a minute to get the order out. We asked for a drink carrier and the girl handed us a drink carrier with one drink and handed us the other drinks to put them in the drink carrier ourselves.
  • AK
    ally kay
    Oct 18, 2025
    1.0
    Worst Dunkin I’ve been too. Always takes forever to get your order even when it’s not busy. Literally stood there for 20 minutes for one coffee and the woman at the counter had an attitude. Not to mention the people that walked in after me got their drinks right away. Won’t continue to spend money here.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Fort Worth, TX?

Dunkin' is open every day from 3:30 AM to 10:00 PM.

Does this Dunkin' location in Fort Worth offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.