Business Details
About
Mexican Restaurant
Chipotle Hulen Mall South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
395 reviews
5 stars
159
4 stars
70
3 stars
27
2 stars
40
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service they received.
Portion Sizes
Numerous reviews highlighted inconsistent and often inadequate portion sizes, leading to complaints about feeling underfed after meals.
Food Quality
While some customers enjoyed the food, many others noted issues with freshness, flavor, and temperature, including complaints about uncooked rice and stale chips.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Customers expressed concerns about poor management and lack of urgency among staff, contributing to a negative dining experience.
- OROlivia reynolds6 days ago5.0Emilian and his manager were fantastic. Big shouts out on their service. From the free 3 tortilla customer.
- CRCrystal RodriguezNov 12, 20251.0Need a new manager should of got her name I was being served and asked for more rice and she started telling her employee it’s going to come out his paycheck if he gives to much all I wanted was a lil bit of more rice because they usually give more meat then rice and she kept repeating it to her employee not to give me to much food or it’s going to come out his paycheck definitely would not becoming back to this location don’t want no one pay check to be penalized because I wanted a lil more rice chipotle
- BBBonnie BrensikeNov 10, 20255.0I had some issues with coupons and the manager made it work! Great customer service
- CMChristopher MagillNov 2, 20251.0Last time I came here they gave me half a scoop of chicken with hardly any rice, I thought it was just a bad day because everyone gets those. This time after waiting 5 mins before anyone even greeted me or anything, only one in line. I get another half scoop of chicken and again hardly any rice so I asked for more chicken atleast a full scoop and was meet with some attitude and they charged me for double chicken. I asked for 2 large chips and queso and the guy missed the bowl and filled it up half way, the other half was all over the outside of the bowl. Wouldn’t recommend this one. Shitty service and shitty food
- RMryan mccartyOct 24, 20251.0We love chipotle but this one is poorly managed. The employees are always rude and they never give enough food. They act like the food comes out of their pay check. I always feel like I need to eat twice after eating at this location because the employees always cheap out on the food quantities
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 5745 S Hulen St?
Chipotle Mexican Grill at 5745 S Hulen St is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 5745 S Hulen St, Fort Worth, TX 76132, USA.
How can I order food online from Chipotle Mexican Grill at Hulen Mall South?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Is Chipotle Mexican Grill at Hulen Mall South welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What nearby restaurants can I visit near Chipotle Mexican Grill at Hulen Mall South?
Nearby restaurants include Taco Cabana, Fred's Downtown Philly Hulen, Raising Cane's, Burger King, Boston Market, and Red Plum Express, offering diverse food options to enjoy before or after your Chipotle visit.
Where can I grab a coffee or quick snack near Chipotle Mexican Grill?
Starbucks is located nearby, providing coffee and smoothies for a quick refreshment near Chipotle Mexican Grill at Hulen Mall South.
Are there any health or emergency services near Chipotle at Hulen Mall South?
Yes, nearby health services include DaVita Hulen Dialysis, Primary + Urgent Care, Surepoint Emergency Center, and ER Near Me, useful for medical needs in the area.
How can I contact Chipotle Mexican Grill at Hulen Mall South?
You can reach them by phone at +1 682-235-1131 or via email at TX.3845.HulenMallS@chipotle.com.