Chipotle Hulen Mall South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff and lack of urgency.
Portion Sizes
Numerous reviews mentioned inconsistent and insufficient portion sizes, leading to dissatisfaction.
Cleanliness
Several customers noted dirty counters and tables, impacting their dining experience.
Food Quality
Feedback indicated issues with food quality, including undercooked rice and lack of flavor.
Management Issues
Customers expressed concerns about management, citing poor handling of staff and customer complaints.
CT
Carla Tenorio
Dec 30, 2025
1.0
Worst experience ever at chipotle!! I love chipotle .. I come here at least one a week. Worst part is the manager! Given the horrible experience!!!Never seen the so called manager at this location .. he had a full long beard on his face completely exposed.. should be covered I 🤔 think while handling food!! Supper upset had to take time to express how I was treated and warn potential customers
GT
Greg Tunnell
Dec 26, 2025
2.0
This started bad. The lights on the exterior were all out: signs, parking lot, everything. My kiddo has stationary night blindness which makes no lights very dangerous. We told the staff and they just ignored us. We came in at 7 on Friday and they were out of Carne Asada and white rice. The staff were not friendly. The counters were dirty. The tables were dirty. The sweet tea was not sweet. Super poor experience.
OC
Oz Invest Co
Dec 23, 2025
2.0
Location has good service but the food is mid
LL
lucy
Nov 26, 2025
5.0
Always fire, customer service is quick. Prices are rising, and i blame corporate. Hate corporate bro
CR
Crystal Rodriguez
Nov 12, 2025
1.0
Need a new manager should of got her name I was being served and asked for more rice and she started telling her employee it’s going to come out his paycheck if he gives to much all I wanted was a lil bit of more rice because they usually give more meat then rice and she kept repeating it to her employee not to give me to much food or it’s going to come out his paycheck definitely would not becoming back to this location don’t want no one pay check to be penalized because I wanted a lil more rice chipotle
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 5745 S Hulen St?
Chipotle Mexican Grill at 5745 S Hulen St is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 5745 S Hulen St, Fort Worth, TX 76132, USA.
How can I order food online from Chipotle Mexican Grill at Hulen Mall South?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Is Chipotle Mexican Grill at Hulen Mall South welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What nearby restaurants can I visit near Chipotle Mexican Grill at Hulen Mall South?
Nearby restaurants include Taco Cabana, Fred's Downtown Philly Hulen, Raising Cane's, Burger King, Boston Market, and Red Plum Express, offering diverse food options to enjoy before or after your Chipotle visit.
Where can I grab a coffee or quick snack near Chipotle Mexican Grill?
Starbucks is located nearby, providing coffee and smoothies for a quick refreshment near Chipotle Mexican Grill at Hulen Mall South.
Are there any health or emergency services near Chipotle at Hulen Mall South?
Yes, nearby health services include DaVita Hulen Dialysis, Primary + Urgent Care, Surepoint Emergency Center, and ER Near Me, useful for medical needs in the area.
How can I contact Chipotle Mexican Grill at Hulen Mall South?
You can reach them by phone at +1 682-235-1131 or via email at TX.3845.HulenMallS@chipotle.com.