Chipotle Trinity Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor customer service, including rude staff and lack of attention to orders.
Food Quality
Several reviews mentioned declining food quality, including bland flavors and inconsistent portion sizes.
Cleanliness
Multiple customers noted that the restaurant was dirty and poorly maintained.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with online order fulfillment.
Staff Attitude
Several reviews highlighted a lack of enthusiasm and friendliness among staff members.
SM
Stephen Morton
Nov 6, 2025
1.0
I have been getting take out there for a while. I stop there after work at about 950pm. I no longer go there because even though they don't close until 11pm, at 950pm they are starting to break the kitchen down and put stuff away. Last night I walked out because even though they don't officially close for another 70 minutes, all the staff were cleaning and ignoring the customers. I'm guessing they want to close at 1030pm and leave early every night.
MH
Matt Herring
Oct 18, 2025
1.0
Before reaching the register the experience was the normal Chipotle experience. Efficient, kind and helpful. When we reached the cashier, she was distracted, had to ask what we said again, and double charged for guacamole. The veggie bowl comes with Guacamole, which as far as I know does not include a separate charge for Guacamole. I don’t believe I have ever been charged for guacamole on a veggie bowl. When i approached the cashier about the error, she didn’t listen or acknowledge what I was saying. She said that she charged me only once for the guac on the first bowl. When I asked about the second charge, she said it was for the side of guac, that should have come with the veggie bowl. I gave up trying to explain she double charged. I checked the app and it in fact does not charge for guac on the veggie bowl. Poor customer service. Probably won’t be coming back.
JN
Joe Nelsen
Sep 24, 2025
1.0
This is the most incompetent group of people I’ve seen in my ENTIRE life. I’ve never witness stupider people with lack of drive or effort. They all have bad attitudes, which isn’t our fault they can’t get a decent job. They also gave me incorrect change after I gave the person who is the “manager” a 50 dollar bill for a 21 dollar ticket, she just said have a nice day. Then I demanded my change and she digressed because she realized she’s wrong. Once I got home I realized she was wrong again and still owes me 8 dollars. Unfortunately for you people I work for a marketing company and I’m going to conduct the worst smear campaign since Trump in 2020. Who ever owns this location showed be ashamed and take a good look in the mirror. This is by far the most disgusting establishment in Fort Worth.
MC
Molly cullen
Sep 14, 2025
1.0
THEY WERE out of litterly all of the simple things that go in every bowl. and weren’t very nice
JM
James McCalip
Aug 22, 2025
5.0
This Chipotle has a little hallway with the to the bathroom that allows for a bit more privacy if you're having a meeting. Otherwise it seems to be a very busy Chipotle with a lot of people picking up to go and a fair number of delivery drivers coming in.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Trinity Commons?
Chipotle Mexican Grill in Trinity Commons is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Fort Worth, TX?
It is located at 3050 S Hulen St in the Trinity Commons Shopping Center, Fort Worth, TX 76109.
How can I order food online from Chipotle Mexican Grill at Trinity Commons?
You can order food online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
Are credit cards accepted at Chipotle Mexican Grill in Trinity Commons?
Yes, Chipotle accepts credit card payments.
Is Chipotle at Trinity Commons welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What popular restaurants are near Chipotle Mexican Grill at Trinity Commons?
Nearby restaurants include ZENSHI Handcrafted Sushi and Rockfish Seafood Grill, offering additional dining options within close proximity.
Are there shopping and entertainment options near Chipotle Mexican Grill at Trinity Commons?
Yes, Trinity Commons itself is a shopping center and cinema, providing shopping and entertainment opportunities before or after your meal.
What nearby places can I visit for beauty and wellness services near Chipotle at Trinity Commons?
You can visit nearby places such as European Wax Center, Ulta Beauty, Drybar Fort Worth Hulen, and Luxury Nails for beauty and wellness services.